Degraded Performance of Dots on Enterprise
All impacted services have now fully recovered.
- Incident ID
- #17e59c3a
- Impact
- minor
- Components
- openai
Updates
-
investigating Oct 23, 2026, 2:51 AM GMT+08:00
Users are experiencing failures sending messages to dots.
-
identified Oct 23, 2026, 2:59 AM GMT+08:00
Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.
-
resolved Oct 23, 2026, 4:55 AM GMT+08:00
All impacted services have now fully recovered.