Zhixing Status
Partial System Outage
A monitored component is in major outage.
5 active incidents
Delayed Costs data in the Compliance API
monitoring Ongoing for 1d and 15h

We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.

openai minor
Elevated errors on platform.claude.com
monitoring Ongoing for 3d and 19h

We've mitigated the errors loading usage data on platform.claude.com and in the Admin API usage report. While we work on a full fix, the most recent ~30 minutes of usage may take longer to appear on the platform.claude.com. API requests are not affected, and we will provide additional updates here.

anthropic major
No response from service.
investigating Ongoing for 2w and 1d

No response from service.

notify critical
Unexpected GPT-5.6 Terra responses
identified Ongoing for 2mos and 1d

We are investigating an issue affecting some customers using GPT-5.6 Terra. Affected requests may intermittently return incomplete or malformed responses, or include unexpected content. We are working on implementing a mitigation.

openai minor
Some users are experiencing increased latency and error rates in ChatGPT
identified Ongoing for 2mos and 3w

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

openai minor

Components

API Gateway 1 component
operational
Notifications 1 component
major outage
MELTS 1 component
operational
KD Dashboard 1 component
operational
Identity Provider 1 component
operational
AI Hub 3 components
degraded performance
Gateway operational
OpenAI degraded performance
Anthropic degraded performance
GlitchTip 1 component
operational