Zhixing Status

Incident

We are seeing elevated error rates across API models

All impacted services have now fully recovered.

resolved
Incident ID
#4c4f7f16
Impact
minor
Components
openai

Updates

  1. identified Sep 18, 2026, 4:20 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Sep 18, 2026, 5:20 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Sep 18, 2026, 5:50 AM GMT+08:00

    All impacted services have now fully recovered.

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