Incident

Elevated Error Rates For SSO Login

All impacted services have now fully recovered.

resolved
Incident ID
#8552fbf5
Impact
minor
Components
openai

Updates

  1. identified Jul 16, 2026, 4:36 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. investigating Jul 16, 2026, 5:59 PM GMT+08:00

    We are investigating the issue for the listed services and seeing gradual recovery.

  3. monitoring Jul 16, 2026, 6:57 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Jul 16, 2026, 11:23 PM GMT+08:00

    All impacted services have now fully recovered.

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