Degraded performance on platform.claude.com and Claude for Microsoft Office 365
This issue has been resolved.
- Incident ID
- #e9d00e53
- Impact
- minor
- Components
- anthropic
Updates
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investigating Sep 2, 2026, 1:05 AM GMT+08:00
We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
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monitoring Sep 2, 2026, 1:52 AM GMT+08:00
We are seeing success rates recover across affected services. Core inference and the API are not impacted.
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resolved Sep 2, 2026, 2:07 AM GMT+08:00
This issue has been resolved.