Degraded performance on platform.claude.com and Claude for Microsoft Office 365
We are seeing success rates recover across affected services. Core inference and the API are not impacted.
Ongoing for 1h and 57s
- Incident ID
- #e9d00e53
- Impact
- minor
- Components
- anthropic
Updates
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investigating Sep 2, 2026, 1:05 AM GMT+08:00
We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.
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monitoring Sep 2, 2026, 1:52 AM GMT+08:00
We are seeing success rates recover across affected services. Core inference and the API are not impacted.