Incident

Elevated errors for ChatGPT users in Europe

All impacted services have now fully recovered.

resolved
Incident ID
#34a813e3
Impact
minor
Components
openai

Updates

  1. identified Sep 11, 2026, 3:53 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Sep 11, 2026, 4:37 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Sep 11, 2026, 6:16 PM GMT+08:00

    All impacted services have now fully recovered.

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