Incident

Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans.

All impacted services have now fully recovered.

resolved
Incident ID
#b7480043
Impact
minor
Components
openai

Updates

  1. identified Sep 22, 2026, 11:04 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Sep 22, 2026, 11:26 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Sep 22, 2026, 11:58 PM GMT+08:00

    All impacted services have now fully recovered.

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