Incident

Increase in errors on API, Codex and Work Mode

All impacted services have now fully recovered.

resolved
Incident ID
#2840daa9
Impact
none
Components
openai

Updates

  1. identified Aug 12, 2026, 5:35 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. identified Aug 12, 2026, 5:37 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  3. identified Aug 12, 2026, 5:39 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  4. monitoring Aug 12, 2026, 6:16 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  5. resolved Aug 12, 2026, 6:42 AM GMT+08:00

    All impacted services have now fully recovered.

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