Zhixing Status

Incident

ChatGPT Work seeing elevated errors and latency

User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We We are continuing work on implementing a mitigation.

Ongoing for 2h and 34m

identified
Incident ID
#61475a24
Impact
major
Components
openai

Updates

  1. identified Aug 31, 2026, 11:04 PM GMT+08:00

    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

  2. identified Aug 31, 2026, 11:21 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable. We are working on implementing a mitigation.

  3. identified Sep 1, 2026, 12:02 AM GMT+08:00

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.

  4. identified Sep 1, 2026, 1:01 AM GMT+08:00

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We We are continuing work on implementing a mitigation.

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