Zhixing Status

Incident

Elevated error rates with the invalid_prompt error code

All impacted services have now fully recovered.

resolved
Incident ID
#42b19b6e
Impact
minor
Components
openai

Updates

  1. investigating Jul 29, 2026, 8:55 AM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Jul 29, 2026, 9:39 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 29, 2026, 10:20 AM GMT+08:00

    All impacted services have now fully recovered.

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