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We have applied the mitigation and are monitoring the recovery.
Ongoing for 5h and 30m
- Incident ID
- #faa3656e
- Impact
- major
- Components
- openai
Updates
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identified Jul 21, 2026, 6:36 PM GMT+08:00
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
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monitoring Jul 21, 2026, 7:29 PM GMT+08:00
We have applied the mitigation and are monitoring the recovery.
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investigating Jul 21, 2026, 8:20 PM GMT+08:00
We are investigating the issue for the listed services.
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investigating Jul 21, 2026, 8:22 PM GMT+08:00
We are investigating the issue for the listed services.
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investigating Jul 21, 2026, 8:25 PM GMT+08:00
We are investigating the issue for the listed services.
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investigating Jul 21, 2026, 8:57 PM GMT+08:00
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
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investigating Jul 21, 2026, 9:31 PM GMT+08:00
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
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identified Jul 21, 2026, 9:38 PM GMT+08:00
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
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identified Jul 21, 2026, 10:04 PM GMT+08:00
We are still implementing the mitigation.
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monitoring Jul 21, 2026, 10:37 PM GMT+08:00
We have applied the mitigation and are monitoring the recovery.
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monitoring Jul 21, 2026, 11:15 PM GMT+08:00
We have applied the mitigation and are monitoring the recovery.