Incident

Elevated errors for ChatGPT users in Europe

All impacted services have now fully recovered.

resolved
Incident ID
#2e8e4aaa
Impact
minor
Components
openai

Updates

  1. investigating Sep 14, 2026, 12:56 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Sep 14, 2026, 1:00 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Sep 14, 2026, 1:47 AM GMT+08:00

    All impacted services have now fully recovered.

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