Incident

Updates

1. identified Sep 26, 2026, 6:58 AM GMT+08:00

   We have identified that users are experiencing a codex outage. We have identified the internal issue and are heading towards a mitigation.

2. identified Sep 26, 2026, 7:03 AM GMT+08:00

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

3. identified Sep 26, 2026, 7:19 AM GMT+08:00

   Login via API key will unblock access at this time.

4. identified Sep 26, 2026, 7:34 AM GMT+08:00

   We have identified root cause and are moving towards mitigation.

5. monitoring Sep 26, 2026, 7:45 AM GMT+08:00

   We have applied the mitigation and are monitoring the recovery.

6. resolved Sep 26, 2026, 7:54 AM GMT+08:00

   All impacted services have now fully recovered.