Incident

Microsoft Office add-in availability

Users who installed the following add-ins may experience issues accessing the add-in functionality: Claude by Anthropic for PowerPoint, Claude by Anthropic for Word, and Claude by Anthropic for Excel. To regain immediate access to Claude for Microsoft 365, install the add-in here: https://marketplace.microsoft.com/en-us/product/office/wa200010725

Ongoing for 1d and 3h

identified
Incident ID
#e8ad844f
Impact
none
Components
anthropic

Updates

  1. identified Jul 23, 2026, 1:56 AM GMT+08:00

    Users who installed the following add-ins may experience issues accessing the add-in functionality: Claude by Anthropic for PowerPoint, Claude by Anthropic for Word, and Claude by Anthropic for Excel. To regain immediate access to Claude for Microsoft 365, install the add-in here: https://marketplace.microsoft.com/en-us/product/office/wa200010725

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