Incident

Elevated errors for image generation

All impacted services have now fully recovered.

resolved
Incident ID
#2147a474
Impact
minor
Components
openai

Updates

  1. investigating Sep 8, 2026, 10:32 PM GMT+08:00

    We’re investigating elevated errors affecting image generation in ChatGPT and the Images API. Some requests may fail. We’ll share another update as we learn more.

  2. investigating Sep 8, 2026, 11:05 PM GMT+08:00

    We’re continuing to investigate elevated errors affecting image generation in ChatGPT and the Images API. We’ve made changes aimed at reducing failures and are assessing their effect. Some requests may still fail. We’ll share another update as we learn more.

  3. investigating Sep 8, 2026, 11:38 PM GMT+08:00

    > We’re continuing to investigate elevated errors affecting image generation in ChatGPT and the Images API. We saw an increase in failed Images API requests after our last update. We’re applying mitigations and assessing their effect. Some image requests may still fail. We’ll share another update as we learn more.

  4. identified Sep 9, 2026, 12:35 AM GMT+08:00

    We have identified the issue affecting image generation in ChatGPT and the Images API. Some image-generation requests may continue to fail.

  5. monitoring Sep 9, 2026, 3:11 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  6. resolved Sep 9, 2026, 5:59 AM GMT+08:00

    All impacted services have now fully recovered.

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