Incident

Elevated errors affecting ChatGPT Work mode

All impacted services have now fully recovered.

resolved
Incident ID
#400d9aa5
Impact
major
Components
openai

Updates

  1. investigating Sep 18, 2026, 3:03 AM GMT+08:00

    We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.

  2. investigating Sep 18, 2026, 3:38 AM GMT+08:00

    We are investigating the issue for the listed services.

  3. identified Sep 18, 2026, 3:57 AM GMT+08:00

    We are still implementing the mitigation.

  4. resolved Sep 18, 2026, 4:24 AM GMT+08:00

    All impacted services have now fully recovered.

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