Incident

Updates

1. investigating Aug 13, 2026, 11:19 PM GMT+08:00

   We are investigating the issue for the listed services.

2. identified Aug 13, 2026, 11:48 PM GMT+08:00

   We are still implementing the mitigation.

3. monitoring Aug 14, 2026, 12:54 AM GMT+08:00

   We have applied the mitigation and are monitoring the recovery.

4. monitoring Aug 14, 2026, 6:07 AM GMT+08:00

   We’ve applied a mitigation and are monitoring recovery following an issue with a downstream provider.

5. resolved Aug 14, 2026, 7:58 AM GMT+08:00

   All impacted services have now fully recovered.