Incident

Service disruption on Claude services

The issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork has been resolved.

resolved
Incident ID
#fd5598e2
Impact
critical
Components
anthropic

Updates

  1. investigating Aug 17, 2026, 5:58 AM GMT+08:00

    We are investigating an issue with users authenticating to claude.ai, Claude Code, and Claude Cowork. We will provide an update as soon as possible.

  2. investigating Aug 17, 2026, 6:02 AM GMT+08:00

    We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.

  3. monitoring Aug 17, 2026, 6:22 AM GMT+08:00

    A fix has been deployed for the issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery.

  4. resolved Aug 17, 2026, 6:34 AM GMT+08:00

    The issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork has been resolved.

View in history