Incident

Elevated errors affecting ChatGPT conversations

Mitigation has been implemented, and we are monitoring the recovery of ChatGPT conversations.

Ongoing for 20h and 49m

monitoring
Incident ID
#a8dfec7e
Impact
minor
Components
openai

Updates

  1. investigating Jul 26, 2026, 6:09 AM GMT+08:00

    We are investigating intermittent errors that may prevent some users from loading or continuing conversations in ChatGPT. The current period of impact began around 1:00 PM PT.

  2. identified Jul 26, 2026, 7:16 AM GMT+08:00

    We have identified the source of intermittent errors affecting some ChatGPT conversations and are working to mitigate the issue. Error rates have decreased, but some users may continue to experience failures.

  3. monitoring Jul 26, 2026, 7:57 AM GMT+08:00

    Mitigation has been implemented, and we are monitoring the recovery of ChatGPT conversations.

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