Incident

Issues with logins and signups

All affected API Platform functionality has now fully recovered.

resolved
Incident ID
#da3d5c2b
Impact
major
Components
openai

Updates

  1. investigating Jul 22, 2026, 2:36 AM GMT+08:00

    We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.

  2. identified Jul 22, 2026, 2:41 AM GMT+08:00

    We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.

  3. monitoring Jul 22, 2026, 2:56 AM GMT+08:00

    The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.

  4. resolved Jul 22, 2026, 3:00 AM GMT+08:00

    All affected API Platform functionality has now fully recovered.

View in history