Incident

Errors with conversations on Android and iOS devices

All impacted services have now fully recovered.

resolved
Incident ID
#29484a00
Impact
major
Components
openai

Updates

  1. identified Jun 18, 2026, 1:20 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jun 18, 2026, 1:44 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 18, 2026, 2:23 AM GMT+08:00

    All impacted services have now fully recovered.

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