New Ad Accounts failing to provision admins
All impacted services have now fully recovered.
- Incident ID
- #6c179f51
- Impact
- minor
- Components
- openai
Updates
-
identified Oct 23, 2026, 3:36 AM GMT+08:00
We have identified that new ad accounts are failing to assign their creator admin. We are investigating the issue.
-
identified Oct 23, 2026, 5:30 AM GMT+08:00
We have identified the issue and are working to implement the mitigation.
-
monitoring Oct 23, 2026, 7:45 AM GMT+08:00
We have applied the mitigation and are monitoring the recovery.
-
resolved Oct 23, 2026, 8:07 AM GMT+08:00
All impacted services have now fully recovered.