Incident

Updates

1. investigating May 22, 2026, 12:16 PM GMT+08:00

   We are currently investigating this issue.

2. identified May 22, 2026, 12:40 PM GMT+08:00

   We have identified an issue resulting in elevated error rates, primarily on Claude Opus 4.7 and Sonnet 4.6. We are working to resolve these issues, and will provide additional updates as soon as possible.

3. identified May 22, 2026, 1:25 PM GMT+08:00

   We are continuing to work to fully resolve issues impacting Claude Opus 4.7, and Sonnet 4.6. At this time, success rates on Claude Opus 4.7 have stabilized. We will provide additional updates shortly.

4. monitoring May 22, 2026, 1:53 PM GMT+08:00

   We have seen success rates on Claude Opus 4.7 and Sonnet 4.6 return to normal. We are monitoring closely to ensure no further issues, and will provide an additional update shortly.

5. monitoring May 22, 2026, 2:17 PM GMT+08:00

   We are currently working to resolve some additional errors impacting Claude Opus 4.7 and Haiku 4.5, we will provide an additional update shortly.

6. monitoring May 22, 2026, 2:32 PM GMT+08:00

   We are monitoring recovery on Claude Opus 4.7, and working to fully resolve remaining errors impacting Haiku 4.5. We will provide additional updates shortly.

7. resolved May 22, 2026, 4:50 PM GMT+08:00

   This issue has been resolved.