Incident

Updates

1. investigating Jul 7, 2026, 7:29 PM GMT+08:00

   We are investigating elevated errors affecting image generation in ChatGPT. Some users may be unable to generate images.

2. identified Jul 7, 2026, 8:17 PM GMT+08:00

   We have identified the issue and are implementing a mitigation. Some users may continue to experience errors with image generation in ChatGPT while we implement the mitigation.

3. monitoring Jul 7, 2026, 10:40 PM GMT+08:00

   We have implemented a mitigation and are seeing error rates return to normal levels. We are monitoring the recovery, and some users may continue to experience errors with image generation in ChatGPT.

4. resolved Jul 8, 2026, 12:12 AM GMT+08:00

   All impacted services have now fully recovered.