Incident

Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

resolved
Incident ID
#9d3123e5
Impact
minor
Components
openai

Updates

  1. investigating Oct 31, 2026, 3:38 AM GMT+08:00

    We’re aware of issues affecting search in Dots, ChatGPT Work, and some ChatGPT thinking experiences. We’re investigating and will share updates here.

  2. resolved Oct 31, 2026, 5:14 AM GMT+08:00

    All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

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