Incident

Degraded experience with ChatGPT app connections using CIMD

All impacted services have now fully recovered.

resolved
Incident ID
#a2d2aa1c
Impact
minor
Components
openai

Updates

  1. investigating Oct 24, 2026, 6:52 AM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Oct 24, 2026, 7:10 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. monitoring Oct 24, 2026, 7:17 AM GMT+08:00

    Some ChatGPT app connections experienced failures when connecting a new app or refreshing an existing connection. The affected authentication metadata endpoint is available again, and we are monitoring recovery.

  4. resolved Oct 24, 2026, 7:43 AM GMT+08:00

    All impacted services have now fully recovered.

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