Incident

Some ChatGPT Go users may experience conversation failures when using GPT-5.5.

All impacted services have now fully recovered.

resolved
Incident ID
#bad0fbaf
Impact
minor
Components
openai

Updates

  1. identified Jul 14, 2026, 11:07 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jul 14, 2026, 11:25 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 15, 2026, 12:02 AM GMT+08:00

    All impacted services have now fully recovered.

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