History

Incidents

Incident history for the past 90 days.

Aug 7, 2026

Computer use errors in the ChatGPT desktop app

#a84ae35f · Aug 7, 2026, 7:52 AM GMT+08:00 - Aug 7, 2026, 8:30 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Aug 7, 2026, 7:52 AM GMT+08:00

    We have identified that some users may be experiencing issues with computer use in the latest ChatGPT desktop app update. We are working on implementing a mitigation.

  2. resolved Aug 7, 2026, 8:30 AM GMT+08:00

    All impacted services have now fully recovered.

Aug 6, 2026

Elevated errors in ChatGPT conversations with files

#f215b7be · Aug 6, 2026, 1:06 AM GMT+08:00 - Aug 6, 2026, 4:19 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. monitoring Aug 6, 2026, 1:06 AM GMT+08:00

    Error rates affecting ChatGPT conversations that use files and images have improved. We have applied the mitigation and are monitoring the recovery.

  2. resolved Aug 6, 2026, 4:19 AM GMT+08:00

    All impacted services have now fully recovered.

Issues with Custom GPT actions

#d72a2586 · Aug 6, 2026, 12:55 AM GMT+08:00 - Aug 6, 2026, 6:49 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Aug 6, 2026, 12:55 AM GMT+08:00

    We are investigating the issue for the listed services.

  2. identified Aug 6, 2026, 2:28 AM GMT+08:00

    We are still implementing the mitigation.

  3. monitoring Aug 6, 2026, 3:03 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. monitoring Aug 6, 2026, 6:46 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  5. resolved Aug 6, 2026, 6:49 AM GMT+08:00

    All impacted services have now fully recovered.

Aug 5, 2026

Elevated errors with image generation

#cd553d96 · Aug 5, 2026, 10:55 PM GMT+08:00 - Aug 6, 2026, 7:22 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Aug 5, 2026, 10:55 PM GMT+08:00

    We are investigating elevated errors affecting image generation. Some users may experience failed image generation requests. We are working to reduce the errors and will provide another update as we learn more.

  2. monitoring Aug 5, 2026, 11:28 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Aug 6, 2026, 7:22 AM GMT+08:00

    All impacted services have now fully recovered.

Degraded performance for Claude Mythos 5, Claude Fable 5, and Claude Opus 5

#010ca0a5 · Aug 5, 2026, 3:05 PM GMT+08:00 - Open

identified

We have identified the cause of elevated errors on requests to Claude Mythos 5, Claude Fable 5, and Claude Opus 5 and are working on a fix. We will provide an update as soon as possible.

  1. identified Aug 5, 2026, 3:05 PM GMT+08:00

    We have identified the cause of elevated errors on requests to Claude Mythos 5, Claude Fable 5, and Claude Opus 5 and are working on a fix. We will provide an update as soon as possible.

Elevated errors across many models

#c881afb8 · Aug 5, 2026, 4:48 AM GMT+08:00 - Aug 5, 2026, 5:59 AM GMT+08:00

resolved

This issue has been resolved.

  1. investigating Aug 5, 2026, 4:48 AM GMT+08:00

    We are currently investigating this issue.

  2. investigating Aug 5, 2026, 5:04 AM GMT+08:00

    We have identified an issue which resulted in some users experiencing issues when attempting to log into Anthropic services, including Claude.ai and Claude Code via oAuth. Additionally, some users saw errors when making requests to models. At this time, we have seen success rates recover and are monitoring closely to ensure there are no further issues.

  3. resolved Aug 5, 2026, 5:59 AM GMT+08:00

    This issue has been resolved.

Aug 4, 2026

Elevated ChatGPT conversation errors affecting Plus, Pro, Business, and Edu users

#c4f1b84e · Aug 4, 2026, 8:43 PM GMT+08:00 - Aug 4, 2026, 11:25 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Aug 4, 2026, 8:43 PM GMT+08:00

    We are investigating elevated errors affecting ChatGPT conversations. Some users may experience failed or interrupted responses, and some conversation turns may not be saved. The issue is affecting users across Plus, Pro, Business and Edu ChatGPT plans.

  2. monitoring Aug 4, 2026, 8:57 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Aug 4, 2026, 11:25 PM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors on Claude Sonnet 5

#dfcb5166 · Aug 4, 2026, 7:27 PM GMT+08:00 - Aug 4, 2026, 7:52 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Aug 4, 2026, 7:27 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Aug 4, 2026, 7:37 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 4, 2026, 7:52 PM GMT+08:00

    This incident has been resolved.

Elevated errors on Claude Sonnet 5

#8360e7cb · Aug 4, 2026, 2:16 PM GMT+08:00 - Aug 4, 2026, 2:55 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Aug 4, 2026, 2:16 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Aug 4, 2026, 2:28 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 4, 2026, 2:55 PM GMT+08:00

    This incident has been resolved.

Aug 3, 2026

Degraded performance on Claude Sonnet 5

#236e1570 · Aug 3, 2026, 11:13 PM GMT+08:00 - Aug 3, 2026, 11:29 PM GMT+08:00

resolved

As of 15:20 UTC (8:20am PT), error rates on Claude Sonnet 5 have returned to baseline. This incident is resolved.

  1. investigating Aug 3, 2026, 11:13 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Aug 3, 2026, 11:29 PM GMT+08:00

    As of 15:20 UTC (8:20am PT), error rates on Claude Sonnet 5 have returned to baseline. This incident is resolved.

Error rates across multiple models

#c326c7f9 · Aug 3, 2026, 8:52 PM GMT+08:00 - Aug 3, 2026, 10:17 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Aug 3, 2026, 8:52 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Aug 3, 2026, 9:30 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 3, 2026, 10:17 PM GMT+08:00

    This incident has been resolved.

Jul 31, 2026

Enterprise & Education Chat Errors

#00548f17 · Jul 31, 2026, 5:04 PM GMT+08:00 - Jul 31, 2026, 5:28 PM GMT+08:00

resolved

This is now resolved.

  1. identified Jul 31, 2026, 5:04 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. identified Jul 31, 2026, 5:05 PM GMT+08:00

    We have identified that some ChatGPT Business and Education users are experiencing elevated errors when starting or continuing conversations. We are working on implementing a mitigation and will provide another update as soon as we have more information.

  3. monitoring Jul 31, 2026, 5:06 PM GMT+08:00

    The issue has been mitigated.

  4. resolved Jul 31, 2026, 5:28 PM GMT+08:00

    This is now resolved.

Degraded performance on Claude Sonnet 5

#d1154745 · Jul 31, 2026, 2:18 PM GMT+08:00 - Jul 31, 2026, 3:04 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 31, 2026, 2:18 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 31, 2026, 3:04 PM GMT+08:00

    This incident has been resolved.

Jul 30, 2026

Elevated errors affecting ChatGPT conversations

#ed86066a · Jul 30, 2026, 10:35 PM GMT+08:00 - Jul 31, 2026, 12:01 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 30, 2026, 10:35 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jul 30, 2026, 10:53 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. monitoring Jul 30, 2026, 11:26 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Jul 31, 2026, 12:01 AM GMT+08:00

    All impacted services have now fully recovered.

Degraded performance on Claude Opus 4.8

#c80a4a20 · Jul 30, 2026, 9:43 PM GMT+08:00 - Jul 30, 2026, 10:24 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 30, 2026, 9:43 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 30, 2026, 10:24 PM GMT+08:00

    This incident has been resolved.

Elevated errors across many models

#c916a848 · Jul 30, 2026, 1:57 PM GMT+08:00 - Jul 30, 2026, 6:48 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 30, 2026, 1:57 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 30, 2026, 2:26 PM GMT+08:00

    All models except Opus 5 have recovered. We're working to recover Opus 5 as well.

  3. identified Jul 30, 2026, 3:33 PM GMT+08:00

    As of 7:32 UTC / 0:32 PT, Opus 5 errors are back to baseline but we're seeing again Sonnet 5's errors up.

  4. identified Jul 30, 2026, 4:06 PM GMT+08:00

    As of 8:05 UTC / 1:05 PT, Sonnet 5 errors are back to baseline, but we're seeing an increased error rate on Fable 5.

  5. identified Jul 30, 2026, 4:33 PM GMT+08:00

    As of 01:33 PT / 08:33 UTC we are back to errors across all models.

  6. monitoring Jul 30, 2026, 6:03 PM GMT+08:00

    As of 2:58 PT / 9:58 UTC the errors are back to baseline.

  7. monitoring Jul 30, 2026, 6:23 PM GMT+08:00

    We are also investigating issues with Opus 4.7 and Opus 4.5.

  8. resolved Jul 30, 2026, 6:48 PM GMT+08:00

    This incident has been resolved.

Elevated errors across all models

#614dc7d8 · Jul 30, 2026, 3:49 AM GMT+08:00 - Jul 30, 2026, 6:36 AM GMT+08:00

resolved

This issue has been resolved.

  1. investigating Jul 30, 2026, 3:49 AM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 30, 2026, 4:33 AM GMT+08:00

    We have identified an issue resulting in elevated errors across multiple models, and are working to resolve this. We will provide an update as soon as possible.

  3. identified Jul 30, 2026, 5:38 AM GMT+08:00

    We are continuing to work to fully resolve issues resulting in elevated requests and latency to Claude models. At this time, we are seeing recovery across most models. We will provide an additional update as soon as possible.

  4. monitoring Jul 30, 2026, 6:20 AM GMT+08:00

    From 12:45 PT / 19:45 UTC through to 1:26 PT / 21:26 UTC, we saw elevated rates of errors across Claude models. We have seen recovery in success rates across all models and are monitoring closely to ensure no further issues.

  5. resolved Jul 30, 2026, 6:36 AM GMT+08:00

    This issue has been resolved.

Jul 29, 2026

Elevated error rates with the invalid_prompt error code

#42b19b6e · Jul 29, 2026, 8:55 AM GMT+08:00 - Jul 29, 2026, 10:20 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 29, 2026, 8:55 AM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Jul 29, 2026, 9:39 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 29, 2026, 10:20 AM GMT+08:00

    All impacted services have now fully recovered.

Jul 28, 2026

Elevated Image Generation Error Rate in ChatGPT

#fd6260d1 · Jul 28, 2026, 10:39 PM GMT+08:00 - Jul 28, 2026, 11:15 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 28, 2026, 10:39 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jul 28, 2026, 11:13 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 28, 2026, 11:15 PM GMT+08:00

    All impacted services have now fully recovered.

Image generation unavailable in ChatGPT

#c87e0da7 · Jul 28, 2026, 3:05 AM GMT+08:00 - Jul 28, 2026, 4:24 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 27, 2026, 10:04 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. resolved Jul 28, 2026, 4:24 AM GMT+08:00

    All impacted services have now fully recovered.

We’re seeing elevated latency, timeouts, and interrupted streaming across gpt 5.1 mini model and gpt 4.1 mini

#4959ee4a · Jul 28, 2026, 2:06 AM GMT+08:00 - Jul 28, 2026, 1:30 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 27, 2026, 11:30 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. resolved Jul 28, 2026, 1:30 AM GMT+08:00

    All impacted services have now fully recovered.

Jul 27, 2026

Elevated errors on Claude Opus 5 and Haiku 4.5

#186c346b · Jul 27, 2026, 9:39 PM GMT+08:00 - Jul 27, 2026, 10:36 PM GMT+08:00

resolved

As of 7:34 PST / 14:34 UTC the errors have returned to baseline.

  1. investigating Jul 27, 2026, 9:39 PM GMT+08:00

    We are currently investigating this issue.

  2. investigating Jul 27, 2026, 9:41 PM GMT+08:00

    We are continuing to investigate this issue.

  3. investigating Jul 27, 2026, 9:42 PM GMT+08:00

    We are currently investigating this issue.

  4. investigating Jul 27, 2026, 10:04 PM GMT+08:00

    Haiku 4.5 is also returning errors.

  5. resolved Jul 27, 2026, 10:36 PM GMT+08:00

    As of 7:34 PST / 14:34 UTC the errors have returned to baseline.

Elevated errors on Claude Opus 5

#ab51e1e5 · Jul 27, 2026, 7:27 PM GMT+08:00 - Jul 27, 2026, 8:30 PM GMT+08:00

resolved

As of 4:47 PST / 11:47 UTC the errors have returned to baseline.

  1. investigating Jul 27, 2026, 7:27 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 27, 2026, 8:30 PM GMT+08:00

    As of 4:47 PST / 11:47 UTC the errors have returned to baseline.

Elevated errors on Claude Opus 5

#63878977 · Jul 27, 2026, 4:16 PM GMT+08:00 - Jul 27, 2026, 5:05 PM GMT+08:00

resolved

As of 2:03 PST / 9:03 UTC the errors have returned to baseline.

  1. investigating Jul 27, 2026, 4:16 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 27, 2026, 5:05 PM GMT+08:00

    As of 2:03 PST / 9:03 UTC the errors have returned to baseline.

Jul 26, 2026

Elevated errors for Opus 5

#672d198c · Jul 26, 2026, 5:17 PM GMT+08:00 - Jul 26, 2026, 6:44 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 26, 2026, 5:17 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 26, 2026, 5:45 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. identified Jul 26, 2026, 6:28 PM GMT+08:00

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 26, 2026, 6:34 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 26, 2026, 6:44 PM GMT+08:00

    This incident has been resolved.

Elevated errors affecting ChatGPT conversations

#a8dfec7e · Jul 26, 2026, 6:09 AM GMT+08:00 - Jul 28, 2026, 12:32 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 26, 2026, 6:09 AM GMT+08:00

    We are investigating intermittent errors that may prevent some users from loading or continuing conversations in ChatGPT. The current period of impact began around 1:00 PM PT.

  2. identified Jul 26, 2026, 7:16 AM GMT+08:00

    We have identified the source of intermittent errors affecting some ChatGPT conversations and are working to mitigate the issue. Error rates have decreased, but some users may continue to experience failures.

  3. monitoring Jul 26, 2026, 7:57 AM GMT+08:00

    Mitigation has been implemented, and we are monitoring the recovery of ChatGPT conversations.

  4. resolved Jul 28, 2026, 12:32 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors for Claude Fable 5, Claude Sonnet 5, Claude Haiku 4.5, and other models

#b12dc189 · Jul 26, 2026, 5:34 AM GMT+08:00 - Jul 26, 2026, 6:08 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 26, 2026, 5:34 AM GMT+08:00

    We are investigating elevated errors on requests to Claude Fable 5, Claude Sonnet 5, Claude Haiku 4.5, and other Claude models. We will provide an update as soon as possible.

  2. resolved Jul 26, 2026, 6:08 AM GMT+08:00

    This incident has been resolved.

Elevated errors for Mythos 5, Fable 5, Opus 5 and Claude Haiku 4.5

#03220b9b · Jul 26, 2026, 2:40 AM GMT+08:00 - Jul 26, 2026, 3:44 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 26, 2026, 2:40 AM GMT+08:00

    We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, and Claude Haiku 4.5. We will provide an update as soon as possible.

  2. identified Jul 26, 2026, 2:44 AM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 26, 2026, 3:44 AM GMT+08:00

    This incident has been resolved.

Sonnet 4.6 and Sonnet 5 errors elevated

#6437aac3 · Jul 26, 2026, 2:14 AM GMT+08:00 - Jul 26, 2026, 2:13 AM GMT+08:00

resolved

For approximately 10 minutes, error rates on Sonnet 4.6 and 5 were elevated. Service returned to normal at approximately 11:07a PDT.

  1. resolved Jul 26, 2026, 2:13 AM GMT+08:00

    For approximately 10 minutes, error rates on Sonnet 4.6 and 5 were elevated. Service returned to normal at approximately 11:07a PDT.

Jul 25, 2026

Elevated error rates

#16e4158c · Jul 25, 2026, 7:35 PM GMT+08:00 - Jul 25, 2026, 7:57 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 25, 2026, 7:35 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jul 25, 2026, 7:46 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 25, 2026, 7:57 PM GMT+08:00

    All impacted services have now fully recovered.

Elevated error rates

#7332c817 · Jul 25, 2026, 5:17 PM GMT+08:00 - Jul 25, 2026, 7:08 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 25, 2026, 5:17 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Jul 25, 2026, 6:02 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 25, 2026, 7:08 PM GMT+08:00

    All impacted services have now fully recovered.

Jul 24, 2026

Elevated error rate on Opus 4.8

#05091168 · Jul 24, 2026, 5:09 PM GMT+08:00 - Jul 24, 2026, 6:22 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 24, 2026, 5:09 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jul 24, 2026, 5:35 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 6:22 PM GMT+08:00

    This incident has been resolved.

Elevated Errors in Codex Review

#6263eb41 · Jul 24, 2026, 3:55 PM GMT+08:00 - Jul 24, 2026, 5:35 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 24, 2026, 3:55 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Jul 24, 2026, 4:11 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 24, 2026, 5:35 PM GMT+08:00

    All impacted services have now fully recovered.

Elevated API error rates and latency on gpt-image-2 model

#0e5919c6 · Jul 24, 2026, 7:56 AM GMT+08:00 - Jul 24, 2026, 8:09 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 24, 2026, 7:56 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. resolved Jul 24, 2026, 8:09 AM GMT+08:00

    All impacted services have now fully recovered.

Some users are experiencing increased latency and error rates in ChatGPT

#579840c2 · Jul 24, 2026, 3:16 AM GMT+08:00 - Open

identified

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  1. identified Jul 24, 2026, 3:16 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

Some users may experience elevated error rates in ChatGPT

#b96f9241 · Jul 24, 2026, 1:56 AM GMT+08:00 - Jul 24, 2026, 4:41 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 24, 2026, 1:56 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jul 24, 2026, 2:22 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 24, 2026, 4:41 AM GMT+08:00

    All impacted services have now fully recovered.

Jul 23, 2026

Elevated Error Rates

#24f5b33b · Jul 23, 2026, 11:36 PM GMT+08:00 - Jul 25, 2026, 3:33 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 23, 2026, 11:36 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. identified Jul 23, 2026, 11:56 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  3. identified Jul 24, 2026, 12:08 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  4. identified Jul 24, 2026, 12:48 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation with the downstream infrastructure provider.

  5. identified Jul 24, 2026, 1:36 AM GMT+08:00

    We are continuing to work on implementing a mitigation.

  6. identified Jul 24, 2026, 1:58 AM GMT+08:00

    We are continuing to work on implementing a mitigation.

  7. monitoring Jul 24, 2026, 2:50 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  8. investigating Jul 24, 2026, 3:37 AM GMT+08:00

    We are investigating the issue for the listed services.

  9. monitoring Jul 24, 2026, 4:22 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  10. investigating Jul 24, 2026, 5:56 PM GMT+08:00

    We are investigating the issue for the listed services.

  11. investigating Jul 24, 2026, 6:06 PM GMT+08:00

    We are investigating the issue for the listed services.

  12. monitoring Jul 24, 2026, 7:34 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  13. resolved Jul 25, 2026, 3:33 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors on Haiku 4.5

#27cef22c · Jul 23, 2026, 7:52 AM GMT+08:00 - Jul 23, 2026, 8:10 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 23, 2026, 7:52 AM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 23, 2026, 8:10 AM GMT+08:00

    This incident has been resolved.

Microsoft Office add-in availability

#e8ad844f · Jul 23, 2026, 1:56 AM GMT+08:00 - Jul 24, 2026, 11:36 PM GMT+08:00

resolved

This issue has been resolved.

  1. identified Jul 23, 2026, 1:56 AM GMT+08:00

    Users who installed the following add-ins may experience issues accessing the add-in functionality: Claude by Anthropic for PowerPoint, Claude by Anthropic for Word, and Claude by Anthropic for Excel. To regain immediate access to Claude for Microsoft 365, install the add-in here: https://marketplace.microsoft.com/en-us/product/office/wa200010725

  2. resolved Jul 24, 2026, 11:36 PM GMT+08:00

    This issue has been resolved.

Service disruption on Claude Services

#5c8b3ca5 · Jul 23, 2026, 1:27 AM GMT+08:00 - Jul 23, 2026, 1:45 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 23, 2026, 1:27 AM GMT+08:00

    We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code on the Web, Claude Tag, and Claude Design

  2. identified Jul 23, 2026, 1:28 AM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 23, 2026, 1:45 AM GMT+08:00

    This incident has been resolved.

Jul 22, 2026

Elevated error rates for Sonnet 5

#f0f2c515 · Jul 22, 2026, 11:24 PM GMT+08:00 - Jul 23, 2026, 12:12 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 22, 2026, 11:24 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 22, 2026, 11:36 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 23, 2026, 12:12 AM GMT+08:00

    This incident has been resolved.

Elevated errors for Workspace Agent

#52ad764f · Jul 22, 2026, 10:48 PM GMT+08:00 - Jul 23, 2026, 12:09 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 22, 2026, 10:48 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. identified Jul 22, 2026, 11:49 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  3. resolved Jul 23, 2026, 12:09 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors on Opus 4.8 and Haiku 4.5

#cdc26f8b · Jul 22, 2026, 9:37 PM GMT+08:00 - Jul 22, 2026, 11:23 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 22, 2026, 9:37 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 22, 2026, 10:16 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. identified Jul 22, 2026, 10:18 PM GMT+08:00

    We are continuing to work on a fix for this issue. Haiku 4.5 has recovered

  4. monitoring Jul 22, 2026, 11:06 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 22, 2026, 11:23 PM GMT+08:00

    This incident has been resolved.

Elevated errors for Claude Opus 4.1

#3d2d907d · Jul 22, 2026, 4:34 PM GMT+08:00 - Jul 22, 2026, 5:00 PM GMT+08:00

resolved

This incident has been resolved.

  1. identified Jul 22, 2026, 4:34 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 22, 2026, 4:45 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 22, 2026, 5:00 PM GMT+08:00

    This incident has been resolved.

Elevated Errors Affecting File Uploads and Image Generation

#ec6121f6 · Jul 22, 2026, 3:32 PM GMT+08:00 - Jul 22, 2026, 10:39 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 22, 2026, 3:32 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. investigating Jul 22, 2026, 3:54 PM GMT+08:00

    We are investigating the issue for the listed services.

  3. identified Jul 22, 2026, 5:26 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  4. monitoring Jul 22, 2026, 5:44 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  5. resolved Jul 22, 2026, 10:39 PM GMT+08:00

    All impacted services have now fully recovered.

Status storage update failed.

#5526d3d6 · Jul 22, 2026, 4:01 AM GMT+08:00 - Jul 22, 2026, 10:51 AM GMT+08:00

resolved

OpenAI has recovered.

  1. investigating Jul 22, 2026, 4:01 AM GMT+08:00

    Status storage update failed.

  2. resolved Jul 22, 2026, 10:51 AM GMT+08:00

    OpenAI has recovered.

Elevated errors for API image generation

#c42e8259 · Jul 22, 2026, 3:33 AM GMT+08:00 - Jul 22, 2026, 6:19 AM GMT+08:00

resolved

Image generation functionality has fully recovered, and error rates have returned to normal levels.

  1. investigating Jul 22, 2026, 3:33 AM GMT+08:00

    We are investigating elevated error rates affecting image generation requests via the API. We are working to restore normal service.

  2. monitoring Jul 22, 2026, 4:26 AM GMT+08:00

    We have applied mitigations and are seeing error rates return to normal levels. We are monitoring the recovery.

  3. resolved Jul 22, 2026, 6:19 AM GMT+08:00

    Image generation functionality has fully recovered, and error rates have returned to normal levels.

Issues with logins and signups

#da3d5c2b · Jul 22, 2026, 2:36 AM GMT+08:00 - Jul 22, 2026, 3:00 AM GMT+08:00

resolved

All affected API Platform functionality has now fully recovered.

  1. investigating Jul 22, 2026, 2:36 AM GMT+08:00

    We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.

  2. identified Jul 22, 2026, 2:41 AM GMT+08:00

    We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.

  3. monitoring Jul 22, 2026, 2:56 AM GMT+08:00

    The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.

  4. resolved Jul 22, 2026, 3:00 AM GMT+08:00

    All affected API Platform functionality has now fully recovered.

Service disruption on Claude services

#c305ce16 · Jul 22, 2026, 1:40 AM GMT+08:00 - Jul 22, 2026, 2:03 AM GMT+08:00

resolved

This incident has been resolved.

  1. identified Jul 22, 2026, 1:40 AM GMT+08:00

    We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code on the Web, Claude Tag, and Claude Design

  2. identified Jul 22, 2026, 1:41 AM GMT+08:00

    We are continuing to work on a fix for this issue.

  3. identified Jul 22, 2026, 1:46 AM GMT+08:00

    We are continuing to work on a fix for this issue.

  4. identified Jul 22, 2026, 1:47 AM GMT+08:00

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 22, 2026, 1:51 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 22, 2026, 2:03 AM GMT+08:00

    This incident has been resolved.

Jul 21, 2026

Elevated errors on several models

#4a3646cc · Jul 21, 2026, 11:35 PM GMT+08:00 - Jul 22, 2026, 2:18 AM GMT+08:00

resolved

From 8:28am PT / 15:28 UTC through 9:26am PT / 16:26 UTC users experienced elevated errors on requests to multiple Claude models. This issue has been resolved.

  1. investigating Jul 21, 2026, 11:35 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 21, 2026, 11:51 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 22, 2026, 1:07 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2026, 2:18 AM GMT+08:00

    From 8:28am PT / 15:28 UTC through 9:26am PT / 16:26 UTC users experienced elevated errors on requests to multiple Claude models. This issue has been resolved.

Elevated errors on Haiku 4.5

#e1240016 · Jul 21, 2026, 9:04 PM GMT+08:00 - Jul 22, 2026, 12:38 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 21, 2026, 9:04 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 21, 2026, 9:14 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2026, 9:22 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. identified Jul 21, 2026, 10:44 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  5. monitoring Jul 21, 2026, 11:30 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 22, 2026, 12:38 AM GMT+08:00

    This incident has been resolved.

Elevated errors across Fable 5

#3e15663f · Jul 21, 2026, 7:19 PM GMT+08:00 - Jul 21, 2026, 8:07 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 21, 2026, 7:19 PM GMT+08:00

    We are currently investigating this issue.

  2. investigating Jul 21, 2026, 7:24 PM GMT+08:00

    We are continuing to investigate this issue.

  3. identified Jul 21, 2026, 7:28 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 21, 2026, 7:47 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 21, 2026, 8:07 PM GMT+08:00

    This incident has been resolved.

Image generation unavailable in ChatGPT

#faa3656e · Jul 21, 2026, 6:36 PM GMT+08:00 - Jul 22, 2026, 10:50 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 21, 2026, 6:36 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jul 21, 2026, 7:29 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. investigating Jul 21, 2026, 8:20 PM GMT+08:00

    We are investigating the issue for the listed services.

  4. investigating Jul 21, 2026, 8:22 PM GMT+08:00

    We are investigating the issue for the listed services.

  5. investigating Jul 21, 2026, 8:25 PM GMT+08:00

    We are investigating the issue for the listed services.

  6. investigating Jul 21, 2026, 8:57 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  7. investigating Jul 21, 2026, 9:31 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  8. identified Jul 21, 2026, 9:38 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  9. identified Jul 21, 2026, 10:04 PM GMT+08:00

    We are still implementing the mitigation.

  10. monitoring Jul 21, 2026, 10:37 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  11. monitoring Jul 21, 2026, 11:15 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  12. resolved Jul 22, 2026, 10:50 AM GMT+08:00

    All impacted services have now fully recovered.

  13. investigating Jul 27, 2026, 10:04 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  14. investigating Jul 28, 2026, 12:52 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  15. resolved Jul 28, 2026, 3:04 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors across models

#ad638f33 · Jul 21, 2026, 6:11 PM GMT+08:00 - Jul 21, 2026, 7:18 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 21, 2026, 6:11 PM GMT+08:00

    We are currently investigating issues with Claude Haiku 4.5 and Opus 4.8.

  2. monitoring Jul 21, 2026, 7:10 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2026, 7:18 PM GMT+08:00

    This incident has been resolved.

Elevated errors on Haiku 4.5

#9da76b6a · Jul 21, 2026, 3:11 PM GMT+08:00 - Jul 21, 2026, 4:53 PM GMT+08:00

resolved

This incident has been resolved.

  1. identified Jul 21, 2026, 3:11 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  2. identified Jul 21, 2026, 4:19 PM GMT+08:00

    We are continuing to work on a fix for this issue.

  3. resolved Jul 21, 2026, 4:53 PM GMT+08:00

    This incident has been resolved.

Jul 20, 2026

Elevated errors for Claude Opus 4.8

#5a690a10 · Jul 20, 2026, 10:41 PM GMT+08:00 - Jul 21, 2026, 12:16 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 20, 2026, 10:41 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 20, 2026, 11:09 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2026, 12:07 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2026, 12:16 AM GMT+08:00

    This incident has been resolved.

Elevated errors on Haiku 4.5

#54de7105 · Jul 20, 2026, 9:20 PM GMT+08:00 - Jul 20, 2026, 11:41 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 20, 2026, 9:20 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 20, 2026, 11:09 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 20, 2026, 11:33 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 20, 2026, 11:41 PM GMT+08:00

    This incident has been resolved.

Fable 5 requiring usage credits on Max plans

#7bc0f74f · Jul 20, 2026, 3:35 PM GMT+08:00 - Jul 20, 2026, 11:35 PM GMT+08:00

resolved

This incident has been resolved.

  1. monitoring Jul 20, 2026, 3:35 PM GMT+08:00

    Some Claude Code Max plan users were incorrectly prompted to use usage credits to access Fable 5, which is included in their plan. If you were affected, please restart Claude Code.

  2. resolved Jul 20, 2026, 11:35 PM GMT+08:00

    This incident has been resolved.

Elevated error rates for Opus 4.5

#f441ea7e · Jul 20, 2026, 3:03 PM GMT+08:00 - Jul 20, 2026, 8:48 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 20, 2026, 3:03 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 20, 2026, 3:57 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. identified Jul 20, 2026, 6:05 PM GMT+08:00

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 20, 2026, 6:57 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 20, 2026, 8:48 PM GMT+08:00

    This incident has been resolved.

Elevated errors for GitHub-dependent ChatGPT and Codex workflows

#46e24199 · Jul 20, 2026, 8:34 AM GMT+08:00 - Jul 20, 2026, 11:34 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 20, 2026, 8:34 AM GMT+08:00

    Users may experience failures or delays in ChatGPT and Codex workflows that depend on GitHub. This is related to an active GitHub API partial outage and degraded GitHub Actions.

  2. investigating Jul 20, 2026, 8:39 AM GMT+08:00

    Users may experience failures or delays in ChatGPT and Codex workflows that depend on GitHub. This mostly should impact Codex web and code review for PRs on Github. This is related to an active GitHub API partial outage and degraded GitHub Actions. [https://www.githubstatus.com/incidents/8vfyvq16hzh9](https://www.githubstatus.com/incidents/8vfyvq16hzh9 "https://www.githubstatus.com/incidents/8vfyvq16hzh9")

  3. investigating Jul 20, 2026, 9:49 AM GMT+08:00

    Users may experience failures or delays in ChatGPT and Codex workflows that depend on GitHub. This mostly should impact Codex web and code review for PRs on Github. This is related to an active GitHub API partial outage and degraded GitHub Actions. [https://www.githubstatus.com/incidents/8vfyvq16hzh9](https://www.githubstatus.com/incidents/8vfyvq16hzh9 "https://www.githubstatus.com/incidents/8vfyvq16hzh9")

  4. investigating Jul 20, 2026, 10:52 AM GMT+08:00

    Users may experience failures or delays in ChatGPT and Codex workflows that depend on GitHub. This mostly should impact Codex web and code review for PRs on Github. This is related to an active GitHub API partial outage and degraded GitHub Actions. [https://www.githubstatus.com/incidents/8vfyvq16hzh9](https://www.githubstatus.com/incidents/8vfyvq16hzh9 "https://www.githubstatus.com/incidents/8vfyvq16hzh9")

  5. monitoring Jul 20, 2026, 11:25 AM GMT+08:00

    We are monitoring the recovery.

  6. resolved Jul 20, 2026, 11:34 AM GMT+08:00

    All impacted services have now fully recovered.

Jul 19, 2026

Elevated errors affecting ChatGPT

#d543bef7 · Jul 19, 2026, 10:49 PM GMT+08:00 - Jul 20, 2026, 1:05 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 19, 2026, 10:49 PM GMT+08:00

    Some users are experiencing elevated errors when loading or continuing conversations in ChatGPT. We are investigating.

  2. identified Jul 19, 2026, 11:01 PM GMT+08:00

    We have identified the cause of elevated errors affecting ChatGPT conversations, Voice, and Work Mode. We are applying mitigations and monitoring recovery.

  3. monitoring Jul 19, 2026, 11:04 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. monitoring Jul 20, 2026, 12:55 AM GMT+08:00

    Service has been restored and we are continuing to monitor.

  5. resolved Jul 20, 2026, 1:05 AM GMT+08:00

    All impacted services have now fully recovered.

Jul 18, 2026

Some users are unable to access Codex

#f3a1d273 · Jul 18, 2026, 4:05 PM GMT+08:00 - Jul 18, 2026, 8:58 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 18, 2026, 4:05 PM GMT+08:00

    We have identified an issue causing some users to receive access-denied errors when using the Codex desktop app and CLI.

  2. monitoring Jul 18, 2026, 4:31 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 18, 2026, 8:58 PM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors across Fable 5

#fefe5352 · Jul 18, 2026, 2:32 AM GMT+08:00 - Jul 18, 2026, 3:43 AM GMT+08:00

resolved

This issue has been resolved, and Claude Fable 5 is available once again without usage credits, as expected.

  1. investigating Jul 18, 2026, 2:32 AM GMT+08:00

    We are currently investigating this issue.

  2. investigating Jul 18, 2026, 2:36 AM GMT+08:00

    We are aware of an issue preventing users from selecting Claude Fable 5 within Claude.ai, Claude Code, and other surfaces, and are working to resolve this issue.

  3. monitoring Jul 18, 2026, 2:48 AM GMT+08:00

    We have applied a fix to resolve the erroneous requirement for usage credits on Fable 5, and are monitoring to ensure no further issues. You may need to relaunch Claude.ai or Claude Code to restore access as expected.

  4. resolved Jul 18, 2026, 3:43 AM GMT+08:00

    This issue has been resolved, and Claude Fable 5 is available once again without usage credits, as expected.

Elevated error rates for Sonnet 5

#7d3905a9 · Jul 18, 2026, 2:12 AM GMT+08:00 - Jul 18, 2026, 2:27 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 18, 2026, 2:12 AM GMT+08:00

    We are currently investigating this issue.

  2. investigating Jul 18, 2026, 2:13 AM GMT+08:00

    We are continuing to investigate this issue.

  3. monitoring Jul 18, 2026, 2:22 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 18, 2026, 2:27 AM GMT+08:00

    This incident has been resolved.

Codex 5.6-sol Experiencing Increased Server-Overload Errors

#d4d3b4bc · Jul 18, 2026, 1:19 AM GMT+08:00 - Jul 18, 2026, 4:42 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 18, 2026, 1:19 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jul 18, 2026, 3:07 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 18, 2026, 4:42 AM GMT+08:00

    All impacted services have now fully recovered.

Jul 17, 2026

New ChatGPT App Not Available For Enterprise Users Without Codex Permissions

#1b4aca16 · Jul 17, 2026, 11:32 PM GMT+08:00 - Jul 18, 2026, 1:45 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 17, 2026, 11:32 PM GMT+08:00

    Enterprise users who do not have Codex RBAC enabled may see a "codex_cli_workspace_disabled" error when trying to log into the new ChatGPT app post-install. Please use our ChatGPT Classic while we work to implement a fix.

  2. resolved Jul 18, 2026, 1:45 PM GMT+08:00

    A fix has been released. Please update to the latest version of the ChatGPT app to receive the fix.

  3. identified Jul 18, 2026, 3:43 PM GMT+08:00

    We have identified that this issue has recurred for some Enterprise users. We are working to resolve this.

  4. resolved Jul 18, 2026, 4:24 PM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors for Claude Opus 4.8

#df021ead · Jul 17, 2026, 10:57 PM GMT+08:00 - Jul 17, 2026, 11:33 PM GMT+08:00

resolved

This incident has been resolved.

  1. identified Jul 17, 2026, 10:57 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 17, 2026, 11:27 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 17, 2026, 11:33 PM GMT+08:00

    This incident has been resolved.

Elevated errors on Sonnet 5 and Haiku 4.5

#be1fd30a · Jul 17, 2026, 2:47 PM GMT+08:00 - Jul 17, 2026, 8:21 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 17, 2026, 2:47 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jul 17, 2026, 3:03 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. identified Jul 17, 2026, 3:10 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  4. resolved Jul 17, 2026, 8:21 PM GMT+08:00

    This incident has been resolved.

Elevated errors for Github connector

#bb4acf72 · Jul 17, 2026, 6:54 AM GMT+08:00 - Jul 17, 2026, 8:17 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 17, 2026, 6:54 AM GMT+08:00

    We have identified that users are experiencing elevated errors when using the Github connector. We are working on implementing a mitigation.

  2. identified Jul 17, 2026, 7:12 AM GMT+08:00

    We have identified that users are experiencing elevated errors when using the Github connector. Github is experiencing system-wide service-availability issues. We are monitoring their recovery: <https://www.githubstatus.com/>

  3. resolved Jul 17, 2026, 8:17 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors for multiple models

#46b61175 · Jul 17, 2026, 2:36 AM GMT+08:00 - Jul 17, 2026, 6:53 AM GMT+08:00

resolved

This issue has been resolved. From 11:30am PT / 18:30 UTC through to 3:15pm PT / 22:15 UTC some users experienced elevated errors on requests to Claude Models. Most errors were experienced within the first hour of the impact window.

  1. investigating Jul 17, 2026, 2:36 AM GMT+08:00

    We are investigating elevated errors on requests to multiple models. We will provide an update as soon as possible.

  2. identified Jul 17, 2026, 3:14 AM GMT+08:00

    We have identified the cause of elevated errors on requests to multiple models, and are working to resolve this issue. We will provide an update as soon as possible.

  3. identified Jul 17, 2026, 4:07 AM GMT+08:00

    We are continuing to work to resolve issues resulting in elevated errors on requests to some Anthropic models. We will provide additional updates as soon as possible.

  4. identified Jul 17, 2026, 4:58 AM GMT+08:00

    At this time, we are seeing recovery on requests to most models. We are continuing to see elevated errors on requests to Claude Fable 5 and Mythos 5, and are working to resolve these remaining issues. We will provide an additional update as soon as possible.

  5. monitoring Jul 17, 2026, 6:01 AM GMT+08:00

    We have seen success rates recover and are continuing to monitor closely to ensure no further issues. We will provide an additional update shortly.

  6. resolved Jul 17, 2026, 6:53 AM GMT+08:00

    This issue has been resolved. From 11:30am PT / 18:30 UTC through to 3:15pm PT / 22:15 UTC some users experienced elevated errors on requests to Claude Models. Most errors were experienced within the first hour of the impact window.

Jul 16, 2026

Enterprise SSO sign-in failures

#deb5161b · Jul 16, 2026, 5:23 PM GMT+08:00 - Jul 16, 2026, 6:27 PM GMT+08:00

resolved

This incident has been resolved.

  1. identified Jul 16, 2026, 5:23 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  2. resolved Jul 16, 2026, 6:27 PM GMT+08:00

    This incident has been resolved.

Elevated errors for Claude Opus 4.7

#3f8b8f57 · Jul 16, 2026, 4:58 PM GMT+08:00 - Jul 16, 2026, 9:30 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 16, 2026, 4:58 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 16, 2026, 9:30 PM GMT+08:00

    This incident has been resolved.

Elevated errors on Claude Sonnet 5

#c80cc268 · Jul 16, 2026, 4:39 PM GMT+08:00 - Jul 16, 2026, 4:53 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 16, 2026, 4:39 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 16, 2026, 4:53 PM GMT+08:00

    This incident has been resolved.

Elevated Error Rates For SSO Login

#8552fbf5 · Jul 16, 2026, 4:36 PM GMT+08:00 - Jul 16, 2026, 11:23 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 16, 2026, 4:36 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. investigating Jul 16, 2026, 5:59 PM GMT+08:00

    We are investigating the issue for the listed services and seeing gradual recovery.

  3. monitoring Jul 16, 2026, 6:57 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Jul 16, 2026, 11:23 PM GMT+08:00

    All impacted services have now fully recovered.

Jul 15, 2026

Elevated errors on multiple models

#6542dd53 · Jul 15, 2026, 10:04 PM GMT+08:00 - Jul 15, 2026, 11:11 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 15, 2026, 10:04 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 15, 2026, 10:49 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2026, 11:02 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 15, 2026, 11:11 PM GMT+08:00

    This incident has been resolved.

Issue affecting voice mode in ChatGPT

#892a51e6 · Jul 15, 2026, 8:36 AM GMT+08:00 - Jul 15, 2026, 8:38 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 15, 2026, 8:36 AM GMT+08:00

    We are investigating the issue for the listed services.

  2. resolved Jul 15, 2026, 8:38 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors affecting ChatGPT

#eb480c7c · Jul 15, 2026, 7:57 AM GMT+08:00 - Jul 15, 2026, 8:39 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 15, 2026, 7:39 AM GMT+08:00

    We are investigating login issues and intermittent errors affecting ChatGPT.

  2. monitoring Jul 15, 2026, 8:25 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 15, 2026, 8:39 AM GMT+08:00

    All impacted services have now fully recovered.

Partial outage of claude.ai: container creation

#c3b86ba7 · Jul 15, 2026, 5:31 AM GMT+08:00 - Jul 15, 2026, 6:16 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 15, 2026, 5:31 AM GMT+08:00

    We are investigating an outage affecting features such as document creation in claude.ai, Cowork Remote, Claude Code, Claude Code Remote, and Claude Design

  2. investigating Jul 15, 2026, 5:56 AM GMT+08:00

    We are continuing to investigate this issue.

  3. monitoring Jul 15, 2026, 5:58 AM GMT+08:00

    A fix has been implemented and we are monitoring the results

  4. resolved Jul 15, 2026, 6:16 AM GMT+08:00

    This incident has been resolved.

Jul 14, 2026

Some ChatGPT Go users may experience conversation failures when using GPT-5.5.

#bad0fbaf · Jul 14, 2026, 11:07 PM GMT+08:00 - Jul 15, 2026, 12:02 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jul 14, 2026, 11:07 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jul 14, 2026, 11:25 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 15, 2026, 12:02 AM GMT+08:00

    All impacted services have now fully recovered.

Jul 13, 2026

Elevated errors on Claude Haiku 4.5

#f259184d · Jul 13, 2026, 10:44 PM GMT+08:00 - Jul 13, 2026, 11:24 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 13, 2026, 10:44 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jul 13, 2026, 11:04 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 13, 2026, 11:24 PM GMT+08:00

    This incident has been resolved.

Elevated errors when creating sites in ChatGPT

#13a7dc0d · Jul 13, 2026, 7:39 PM GMT+08:00 - Jul 13, 2026, 8:59 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 13, 2026, 7:39 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Jul 13, 2026, 8:21 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jul 13, 2026, 8:59 PM GMT+08:00

    All impacted services have now fully recovered.

Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library

#aaa6db69 · Jul 13, 2026, 5:11 PM GMT+08:00 - Jul 13, 2026, 10:35 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 13, 2026, 5:11 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. investigating Jul 13, 2026, 6:13 PM GMT+08:00

    We are continuing to investigate elevated errors affecting file uploads, deletions, and navigation in the ChatGPT Library.

  3. monitoring Jul 13, 2026, 7:11 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. investigating Jul 13, 2026, 7:48 PM GMT+08:00

    We are investigating the issue for the listed services.

  5. monitoring Jul 13, 2026, 9:11 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  6. resolved Jul 13, 2026, 10:35 PM GMT+08:00

    All impacted services have now fully recovered.

Jul 12, 2026

Elevated conversation and login errors on ChatGPT for iOS and macOS

#0a9f0e0e · Jul 12, 2026, 5:49 PM GMT+08:00 - Jul 12, 2026, 11:28 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 12, 2026, 5:49 PM GMT+08:00

    We are investigating an issue where some users may encounter 403 errors when loading or using ChatGPT conversations on iOS. We will provide updates as we learn more.

  2. investigating Jul 12, 2026, 7:02 PM GMT+08:00

    We are continuing to investigate elevated errors affecting some users on iOS. Some users may be unable to load or use conversations.

  3. investigating Jul 12, 2026, 7:29 PM GMT+08:00

    We are continuing to investigate elevated errors affecting conversations, sign-ups, and sign-ins for some users on iOS and macOS.

  4. identified Jul 12, 2026, 8:02 PM GMT+08:00

    We have identified the issue causing elevated conversation, sign-up, and sign-in errors for some users on iOS and macOS. We are working to implement a mitigation.

  5. identified Jul 12, 2026, 8:34 PM GMT+08:00

    We have implemented a mitigation that restored conversation access for affected users on iOS and macOS. We are continuing to work on mitigating sign-up and sign-in errors.

  6. identified Jul 12, 2026, 9:09 PM GMT+08:00

    We have restored sign-in access for affected users. We are continuing to work on mitigating account creation and password update errors on iOS and macOS.

  7. monitoring Jul 12, 2026, 11:15 PM GMT+08:00

    A mitigation has been applied, and the affected services have recovered. We are monitoring the results.

  8. resolved Jul 12, 2026, 11:28 PM GMT+08:00

    All impacted services have now fully recovered.

Jul 11, 2026

Elevated Errors for Sora API

#26465309 · Jul 11, 2026, 2:35 PM GMT+08:00 - Jul 11, 2026, 3:03 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 11, 2026, 2:35 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. resolved Jul 11, 2026, 3:03 PM GMT+08:00

    All impacted services have now fully recovered.

OpenAI website and Help Center content may be unavailable

#e6ef1119 · Jul 11, 2026, 5:13 AM GMT+08:00 - Jul 11, 2026, 7:07 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 11, 2026, 5:13 AM GMT+08:00

    Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.

  2. identified Jul 11, 2026, 6:38 AM GMT+08:00

    Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.

  3. resolved Jul 11, 2026, 7:07 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors for Claude Opus 4.5 and Claude Sonnet 4.5

#acdc211c · Jul 11, 2026, 12:38 AM GMT+08:00 - Jul 10, 2026, 9:00 PM GMT+08:00

resolved

Elevated errors for Claude Opus 4.5 and Claude Sonnet 4.5 between 6:00am PT / 1:00pm UTC and 8:15am PT / 3:15pm UTC.

  1. resolved Jul 10, 2026, 9:00 PM GMT+08:00

    Elevated errors for Claude Opus 4.5 and Claude Sonnet 4.5 between 6:00am PT / 1:00pm UTC and 8:15am PT / 3:15pm UTC.

Jul 10, 2026

Elevated errors for Claude Opus 4.8

#5cf04e23 · Jul 10, 2026, 10:36 PM GMT+08:00 - Jul 10, 2026, 11:02 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 10, 2026, 10:36 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 10, 2026, 11:02 PM GMT+08:00

    This incident has been resolved.

Users are experiencing elevated errors when selecting models

#c4682878 · Jul 10, 2026, 3:44 AM GMT+08:00 - Jul 10, 2026, 4:42 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 10, 2026, 3:44 AM GMT+08:00

    We are investigating an issue causing users to receive “Selected model is at capacity. Please try a different model.” errors across multiple models. We are working to identify the cause and restore normal service.

  2. resolved Jul 10, 2026, 4:42 AM GMT+08:00

    All impacted services have now fully recovered.

Jul 9, 2026

Elevated errors for Claude Opus 4.8

#1d712d59 · Jul 9, 2026, 11:28 AM GMT+08:00 - Jul 9, 2026, 11:50 AM GMT+08:00

resolved

This issue has been resolved

  1. investigating Jul 9, 2026, 11:28 AM GMT+08:00

    We are investigating elevated errors on requests to Claude Opus 4.8. We will provide an update as soon as possible.

  2. resolved Jul 9, 2026, 11:50 AM GMT+08:00

    This issue has been resolved

Degraded performance for Claude Code on the web, Cowork Remote, Claude Tag, and Claude Code Review sessions

#5dfe2225 · Jul 9, 2026, 3:07 AM GMT+08:00 - Jul 9, 2026, 5:04 AM GMT+08:00

resolved

This issue has been resolved.

  1. investigating Jul 9, 2026, 3:07 AM GMT+08:00

    We are currently investigating a performance issue affecting features such as Claude Code on the Web (claude.ai/code), Claude Code Review, Cowork Remote, Claude Tag, and document creation in claude.ai. Our team is working on mitigating this issue.

  2. monitoring Jul 9, 2026, 3:41 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 9, 2026, 5:04 AM GMT+08:00

    This issue has been resolved.

Elevated errors on multiple models

#8806434e · Jul 9, 2026, 2:00 AM GMT+08:00 - Jul 9, 2026, 5:04 AM GMT+08:00

resolved

This issue has been resolved. Users saw elevated errors on requests to some models between 10:45am PT / 17:45 UTC and 12:40pm PT / 19:40 UTC.

  1. investigating Jul 9, 2026, 2:00 AM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 9, 2026, 2:28 AM GMT+08:00

    We have identified an issue causing elevated errors on requests to some models, and our team is working to resolve this issue as quickly as possible. We will provide an additional update shortly.

  3. monitoring Jul 9, 2026, 3:05 AM GMT+08:00

    At this time, success rates have recovered across impacted models and we are monitoring closely to ensure no further issues occur.

  4. identified Jul 9, 2026, 3:29 AM GMT+08:00

    We are continuing to work to fully resolve errors impacting some requests, and will provide an additional update as soon as possible.

  5. resolved Jul 9, 2026, 5:04 AM GMT+08:00

    This issue has been resolved. Users saw elevated errors on requests to some models between 10:45am PT / 17:45 UTC and 12:40pm PT / 19:40 UTC.

Jul 8, 2026

Issues authorizing to MCP Servers

#e8f10c6f · Jul 8, 2026, 8:00 PM GMT+08:00 - Jul 9, 2026, 3:00 AM GMT+08:00

resolved

Users are unable to send authorized requests to MCP servers.

  1. resolved Jul 9, 2026, 3:00 AM GMT+08:00

    Users are unable to send authorized requests to MCP servers.

Elevated errors on Claude Sonnet 5

#57bc261e · Jul 8, 2026, 2:26 PM GMT+08:00 - Jul 8, 2026, 2:40 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 8, 2026, 2:26 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 8, 2026, 2:40 PM GMT+08:00

    This incident has been resolved.

Elevated errors for some models

#af3eaaaa · Jul 8, 2026, 4:02 AM GMT+08:00 - Jul 8, 2026, 7:46 AM GMT+08:00

resolved

This issue has been resolved.

  1. investigating Jul 8, 2026, 4:02 AM GMT+08:00

    We are investigating elevated errors on requests to some models. We will provide an update as soon as possible.

  2. identified Jul 8, 2026, 4:28 AM GMT+08:00

    We have seen success rates return to normal, but we are continuing to work to fully resolve this issue and ensure no further recurrences.

  3. identified Jul 8, 2026, 5:47 AM GMT+08:00

    We are continuing to work to resolve an issue resulting in elevated errors on requests to some models, primarily Claude Fable 5. We will provide an additional update as soon as possible.

  4. monitoring Jul 8, 2026, 7:19 AM GMT+08:00

    We are continuing to monitor issues affecting requests to some models, and have once again seen success rates return to normal. We are working to ensure there are no further issues, and will provide an additional update shortly.

  5. resolved Jul 8, 2026, 7:46 AM GMT+08:00

    This issue has been resolved.

Jul 7, 2026

Elevated errors with image generation in ChatGPT

#8811baed · Jul 7, 2026, 7:29 PM GMT+08:00 - Jul 8, 2026, 12:12 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jul 7, 2026, 7:29 PM GMT+08:00

    We are investigating elevated errors affecting image generation in ChatGPT. Some users may be unable to generate images.

  2. identified Jul 7, 2026, 8:17 PM GMT+08:00

    We have identified the issue and are implementing a mitigation. Some users may continue to experience errors with image generation in ChatGPT while we implement the mitigation.

  3. monitoring Jul 7, 2026, 10:40 PM GMT+08:00

    We have implemented a mitigation and are seeing error rates return to normal levels. We are monitoring the recovery, and some users may continue to experience errors with image generation in ChatGPT.

  4. resolved Jul 8, 2026, 12:12 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors on Claude Sonnet 5

#1d170fb0 · Jul 7, 2026, 2:58 PM GMT+08:00 - Jul 7, 2026, 3:37 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 7, 2026, 2:58 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jul 7, 2026, 3:37 PM GMT+08:00

    This incident has been resolved.

Claude Tag seeing elevated GitHub operation failures

#982f319e · Jul 7, 2026, 5:49 AM GMT+08:00 - Jul 7, 2026, 11:52 PM GMT+08:00

resolved

Our team is observing a lower error rate after these changes. We will continue investigating in-case we observe any spikes.

  1. investigating Jul 7, 2026, 5:49 AM GMT+08:00

    We are currently investigating elevated error rates on calls made Claude Tag. Our team is actively working to identify the root cause. You may experience errors such as GitHub operations denied.

  2. investigating Jul 7, 2026, 11:30 PM GMT+08:00

    Our team has made some changes to update the load to GitHub, that we think will reduce this error rate.

  3. resolved Jul 7, 2026, 11:52 PM GMT+08:00

    Our team is observing a lower error rate after these changes. We will continue investigating in-case we observe any spikes.

Elevated errors on Claude.ai

#e867645c · Jul 7, 2026, 3:18 AM GMT+08:00 - Jul 7, 2026, 4:05 AM GMT+08:00

resolved

This issue has been resolved.

  1. investigating Jul 7, 2026, 3:18 AM GMT+08:00

    We are investigating elevated errors on Claude.ai, and will provide an update as soon as possible.

  2. investigating Jul 7, 2026, 3:28 AM GMT+08:00

    We have identified and are working to resolve an issue impacting Claude.ai. An additional impact of the ongoing issue is the inability to log-in via Claude.ai OAuth for Claude Code. We will provide an additional update as soon as possible.

  3. monitoring Jul 7, 2026, 3:46 AM GMT+08:00

    We have applied a fix, and at this time are seeing recovery of Claude.ai and related services such as OAuth log-in for Claude Code.

  4. resolved Jul 7, 2026, 4:05 AM GMT+08:00

    This issue has been resolved.

Jul 6, 2026

Elevated errors on several models

#22f563b5 · Jul 6, 2026, 3:36 PM GMT+08:00 - Jul 6, 2026, 5:13 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 6, 2026, 3:36 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 6, 2026, 4:45 PM GMT+08:00

    Fable 5 has now also started returning errors.

  3. resolved Jul 6, 2026, 5:13 PM GMT+08:00

    This incident has been resolved.

Jul 4, 2026

Elevated errors across many models

#4648e3a9 · Jul 4, 2026, 7:42 AM GMT+08:00 - Jul 4, 2026, 8:20 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 4, 2026, 7:42 AM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jul 4, 2026, 8:19 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 4, 2026, 8:20 AM GMT+08:00

    This incident has been resolved.

Elevated errors on Claude Fable 5 and Claude Mythos 5

#2527a8a0 · Jul 4, 2026, 5:54 AM GMT+08:00 - Jul 4, 2026, 6:06 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 4, 2026, 5:54 AM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 4, 2026, 5:55 AM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 4, 2026, 6:00 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 4, 2026, 6:06 AM GMT+08:00

    This incident has been resolved.

Jul 2, 2026

Elevated errors on Claude Opus 4.8

#deb709a9 · Jul 2, 2026, 8:38 AM GMT+08:00 - Jul 2, 2026, 9:19 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jul 2, 2026, 8:38 AM GMT+08:00

    We are currently investigating this issue.

  2. identified Jul 2, 2026, 8:58 AM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 2, 2026, 9:19 AM GMT+08:00

    This incident has been resolved.

Jul 1, 2026

Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and Compliance Log Platform download endpoint not working in FedRAMP workspaces

#82c65f46 · Jul 1, 2026, 11:38 AM GMT+08:00 - Jul 11, 2026, 10:11 AM GMT+08:00

resolved

Core functionality in FedRAMP workspaces has been restored, and the broader incident is resolved.

  1. investigating Jun 29, 2026, 3:00 PM GMT+08:00

    Core functionality has been restored but we are aware of known and ongoing issues in FedRAMP workspaces with Codex, workspace analytics, conversation search, searching for custom GPTs, ChatGPT user invites, and the Compliance Logs Platform download endpoint. We are working to resolve these issues and will share further updates we have more information available.

  2. resolved Jul 11, 2026, 10:11 AM GMT+08:00

    Core functionality in FedRAMP workspaces has been restored, and the broader incident is resolved.

Jun 30, 2026

Elevated error rates on Opus 4.8

#1892741f · Jun 30, 2026, 10:31 PM GMT+08:00 - Jun 30, 2026, 11:28 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 30, 2026, 10:31 PM GMT+08:00

    We are currently investigating elevated error rates on Opus 4.8. Our team is actively working to identify the root cause.

  2. monitoring Jun 30, 2026, 10:45 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2026, 11:28 PM GMT+08:00

    This incident has been resolved.

Jun 29, 2026

Elevated errors on Opus 4.5

#66cf2c6a · Jun 29, 2026, 9:35 PM GMT+08:00 - Jun 29, 2026, 10:27 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 29, 2026, 9:35 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 29, 2026, 9:52 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 29, 2026, 10:13 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 29, 2026, 10:27 PM GMT+08:00

    This incident has been resolved.

Jun 28, 2026

Issues with ChatGPT Windows desktop app

#19c1c206 · Jun 28, 2026, 6:00 AM GMT+08:00 - Jun 28, 2026, 11:29 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 28, 2026, 6:00 AM GMT+08:00

    We are investigating an issue affecting some users of the ChatGPT Windows desktop app on Windows. Affected users may see chat history or conversations fail to load, missing sidebar icons, or login/sign-up controls that do not respond. ChatGPT on web and mobile remains available as a workaround. We will share updates as we learn more.

  2. resolved Jun 28, 2026, 11:29 AM GMT+08:00

    All impacted services have now fully recovered.

elevated errors on Opus 48

#ea45503c · Jun 28, 2026, 2:23 AM GMT+08:00 - Jun 28, 2026, 2:00 AM GMT+08:00

resolved

Elevated errors on Opus-48. It has been mitigated. We are actively monitoring the system.

  1. resolved Jun 28, 2026, 2:00 AM GMT+08:00

    Elevated errors on Opus-48. It has been mitigated. We are actively monitoring the system.

Jun 27, 2026

Codex Usage Limits Depleting Faster Than Expected

#87d0920f · Jun 27, 2026, 1:04 AM GMT+08:00 - Jun 30, 2026, 1:06 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 27, 2026, 1:04 AM GMT+08:00

    We are investigating reports that Codex usage limits are being consumed faster than expected.

  2. monitoring Jun 27, 2026, 7:24 AM GMT+08:00

    We have identified that some reports of Codex usage limits depleting faster than expected are related to our abuse and fraud prevention systems incorrectly rate limiting certain accounts. The impact appears limited, and we have not observed broader degradation to Codex usage. We are continuing to monitor the situation.

  3. resolved Jun 30, 2026, 1:06 AM GMT+08:00

    All impacted services have now fully recovered.

Jun 26, 2026

Small Number of Users Have Incorrectly Cancelled Subscription

#62843062 · Jun 26, 2026, 12:02 AM GMT+08:00 - Jun 26, 2026, 10:18 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 26, 2026, 12:02 AM GMT+08:00

    A small number of Users have incorrectly cancelled subscription.

  2. resolved Jun 26, 2026, 10:18 AM GMT+08:00

    All impacted services have now fully recovered.

Jun 25, 2026

Users may encounter issues using access token with Codex

#6095e2d5 · Jun 25, 2026, 1:51 PM GMT+08:00 - Jun 25, 2026, 7:03 PM GMT+08:00

resolved

This is now resolved

  1. investigating Jun 25, 2026, 1:51 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Jun 25, 2026, 4:02 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 25, 2026, 7:03 PM GMT+08:00

    This is now resolved.

  4. resolved Jun 25, 2026, 7:03 PM GMT+08:00

    This is now resolved

Elevated errors on Opus 4.8 Fast

#fd2bf621 · Jun 25, 2026, 2:22 AM GMT+08:00 - Jun 25, 2026, 2:33 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 25, 2026, 2:22 AM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jun 25, 2026, 2:33 AM GMT+08:00

    This incident has been resolved.

Jun 24, 2026

Elevated error rate on Claude Opus 4.8

#b1f00d1c · Jun 24, 2026, 9:16 PM GMT+08:00 - Jun 24, 2026, 10:56 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 24, 2026, 9:16 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jun 24, 2026, 10:56 PM GMT+08:00

    This incident has been resolved.

gpt-4o-mini high error rate

#a60f16d6 · Jun 24, 2026, 1:59 PM GMT+08:00 - Jun 24, 2026, 2:07 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. monitoring Jun 24, 2026, 1:59 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  2. resolved Jun 24, 2026, 2:07 PM GMT+08:00

    All impacted services have now fully recovered.

Claude.ai is experiencing elevated error rates

#449136b5 · Jun 24, 2026, 2:24 AM GMT+08:00 - Jun 24, 2026, 2:32 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 24, 2026, 2:24 AM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 24, 2026, 2:32 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2026, 2:32 AM GMT+08:00

    This incident has been resolved.

Jun 23, 2026

Users may experience elevated errors in ChatGPT uploading and downloading files

#7a5df78e · Jun 23, 2026, 10:24 PM GMT+08:00 - Jun 24, 2026, 12:38 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 23, 2026, 10:24 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. investigating Jun 23, 2026, 11:11 PM GMT+08:00

    We are investigating the issue for the listed services.

  3. monitoring Jun 23, 2026, 11:47 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Jun 24, 2026, 12:38 AM GMT+08:00

    All impacted services have now fully recovered.

Partial System Outage

#d9f22407 · Jun 23, 2026, 10:21 PM GMT+08:00 - Jun 23, 2026, 11:29 PM GMT+08:00

resolved

Anthropic has recovered.

  1. investigating Jun 23, 2026, 10:21 PM GMT+08:00

    Partial System Outage

  2. resolved Jun 23, 2026, 11:29 PM GMT+08:00

    Anthropic has recovered.

Elevated error rate across multiple models

#4d1a4975 · Jun 23, 2026, 10:19 PM GMT+08:00 - Jun 24, 2026, 12:44 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 23, 2026, 10:19 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 23, 2026, 10:25 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 23, 2026, 10:53 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 23, 2026, 11:28 PM GMT+08:00

    We are continuing to monitor for any further issues.

  5. monitoring Jun 24, 2026, 12:05 AM GMT+08:00

    We have seen error rates broadly return to normal success levels across all models. We saw elevated error rates on requests to multiple models from 7:08am PT / 14:08 UTC through 8:33am PT / 15:33 UTC.

  6. resolved Jun 24, 2026, 12:44 AM GMT+08:00

    This incident has been resolved.

Elevated errors for Claude Opus 4.8

#c3594443 · Jun 23, 2026, 2:28 PM GMT+08:00 - Jun 23, 2026, 4:45 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 23, 2026, 2:28 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 23, 2026, 3:47 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2026, 4:45 PM GMT+08:00

    This incident has been resolved.

Elevated errors across many models

#0d8ca179 · Jun 23, 2026, 3:14 AM GMT+08:00 - Jun 23, 2026, 3:45 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 23, 2026, 3:14 AM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 23, 2026, 3:20 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2026, 3:45 AM GMT+08:00

    This incident has been resolved.

Jun 22, 2026

Elevated errors for Claude Opus 4.8

#bc7e963b · Jun 22, 2026, 4:11 PM GMT+08:00 - Jun 22, 2026, 10:44 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 22, 2026, 4:11 PM GMT+08:00

    We are currently investigating this issue.

  2. investigating Jun 22, 2026, 4:12 PM GMT+08:00

    We are continuing to investigate this issue.

  3. monitoring Jun 22, 2026, 5:59 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 22, 2026, 10:44 PM GMT+08:00

    This incident has been resolved.

Elevated Error Rates for Opus 4.8, Opus 4.7, Opus 4.6, Sonnet 4.6, and Haiku 4.5

#fbfe6af6 · Jun 22, 2026, 8:37 AM GMT+08:00 - Jun 22, 2026, 10:06 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 22, 2026, 8:37 AM GMT+08:00

    We are currently investigating this issue.

  2. investigating Jun 22, 2026, 8:37 AM GMT+08:00

    We are continuing to investigate this issue.

  3. identified Jun 22, 2026, 9:11 AM GMT+08:00

    The issue has been identified and a fix is being implemented.

  4. identified Jun 22, 2026, 9:16 AM GMT+08:00

    Opus 4.8 has recovered.

  5. identified Jun 22, 2026, 9:33 AM GMT+08:00

    Haiku 4.5 has recovered

  6. identified Jun 22, 2026, 9:56 AM GMT+08:00

    Opus 4.7 has recovered

  7. monitoring Jun 22, 2026, 10:01 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  8. resolved Jun 22, 2026, 10:06 AM GMT+08:00

    This incident has been resolved.

Jun 21, 2026

Opus 4.8 errors

#18593a49 · Jun 21, 2026, 1:07 AM GMT+08:00 - Jun 21, 2026, 2:02 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 21, 2026, 1:07 AM GMT+08:00

    We are currently investigating this issue.

  2. investigating Jun 21, 2026, 1:23 AM GMT+08:00

    We are continuing to investigate this issue.

  3. monitoring Jun 21, 2026, 1:49 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 21, 2026, 2:02 AM GMT+08:00

    This incident has been resolved.

Jun 19, 2026

Elevated error rates on the Claude API

#e565e6b2 · Jun 19, 2026, 4:17 PM GMT+08:00 - Jun 19, 2026, 4:45 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 19, 2026, 4:17 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 19, 2026, 4:37 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2026, 4:45 PM GMT+08:00

    This incident has been resolved.

Elevated errors for Claude Opus 4.8

#cff9218e · Jun 19, 2026, 2:07 PM GMT+08:00 - Jun 19, 2026, 3:17 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 19, 2026, 2:07 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 19, 2026, 3:03 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2026, 3:17 PM GMT+08:00

    This incident has been resolved.

chatgpt.com access issues

#863ee90a · Jun 19, 2026, 11:39 AM GMT+08:00 - Jun 19, 2026, 1:23 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 19, 2026, 11:39 AM GMT+08:00

    We have identified an issue causing some users to be unable to access ChatGPT on [chatgpt.com](http://chatgpt.com "chatgpt.com"). We are working on implementing a mitigation. In the meantime, please try clearing the cache.

  2. monitoring Jun 19, 2026, 1:11 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 19, 2026, 1:23 PM GMT+08:00

    All impacted services have now fully recovered.

Jun 18, 2026

SSO login errors for some ChatGPT Enterprise workspaces

#00f182d7 · Jun 18, 2026, 4:55 PM GMT+08:00 - Jun 18, 2026, 7:55 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 18, 2026, 4:55 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Jun 18, 2026, 5:59 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 18, 2026, 7:55 PM GMT+08:00

    All impacted services have now fully recovered.

Service disruption on Claude services

#0725cdb6 · Jun 18, 2026, 3:41 PM GMT+08:00 - Jun 18, 2026, 4:19 PM GMT+08:00

resolved

The issue affecting Claude services has been resolved. Impact occurred from 06:55 to 07:40 UTC.

  1. identified Jun 18, 2026, 3:41 PM GMT+08:00

    We have identified the cause of the issue affecting Claude.ai and are working on a fix. We will provide an update as soon as possible.

  2. resolved Jun 18, 2026, 4:19 PM GMT+08:00

    The issue affecting Claude services has been resolved. Impact occurred from 06:55 to 07:40 UTC.

ChatGPT failing to load or save

#dde776de · Jun 18, 2026, 11:26 AM GMT+08:00 - Jun 18, 2026, 11:55 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 18, 2026, 11:26 AM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Jun 18, 2026, 11:43 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 18, 2026, 11:55 AM GMT+08:00

    All impacted services have now fully recovered.

Errors with conversations on Android and iOS devices

#29484a00 · Jun 18, 2026, 1:20 AM GMT+08:00 - Jun 18, 2026, 2:23 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 18, 2026, 1:20 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jun 18, 2026, 1:44 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 18, 2026, 2:23 AM GMT+08:00

    All impacted services have now fully recovered.

Jun 17, 2026

Elevated errors for Claude Opus 4.8

#01a41998 · Jun 17, 2026, 11:34 PM GMT+08:00 - Jun 18, 2026, 12:28 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 17, 2026, 11:34 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 18, 2026, 12:01 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 18, 2026, 12:28 AM GMT+08:00

    This incident has been resolved.

Elevated errors for Claude Opus 4.8

#2545979f · Jun 17, 2026, 4:24 PM GMT+08:00 - Jun 17, 2026, 6:03 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 17, 2026, 4:24 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 17, 2026, 4:54 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 17, 2026, 5:37 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 17, 2026, 6:03 PM GMT+08:00

    This incident has been resolved.

Elevated errors for Claude Opus 4.8

#59ed0315 · Jun 17, 2026, 1:08 PM GMT+08:00 - Jun 17, 2026, 2:37 PM GMT+08:00

resolved

This incident has been resolved. Requests to Claude Opus 4.8 received elevated errors between 9:59pm PT / 04:59 UTC and 10:41pm PT / 05:41 UTC.

  1. investigating Jun 17, 2026, 1:08 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 17, 2026, 1:44 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2026, 2:37 PM GMT+08:00

    This incident has been resolved. Requests to Claude Opus 4.8 received elevated errors between 9:59pm PT / 04:59 UTC and 10:41pm PT / 05:41 UTC.

Elevated errors on Claude Sonnet 4.6 and Opus 4.8

#c4b55dfb · Jun 17, 2026, 8:47 AM GMT+08:00 - Jun 17, 2026, 10:50 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 17, 2026, 8:47 AM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 17, 2026, 9:52 AM GMT+08:00

    At this time, success rates for Claude Sonnet 4.6 have recovered and we are working to resolve an issue resulting in elevated errors on Opus 4.8. We will provide additional updates as soon as possible.

  3. resolved Jun 17, 2026, 10:50 AM GMT+08:00

    This incident has been resolved.

Elevated errors for Claude Opus 4.8

#c62a62f5 · Jun 17, 2026, 4:50 AM GMT+08:00 - Jun 17, 2026, 6:02 AM GMT+08:00

resolved

This issue has been resolved. We saw elevated errors on requests to Claude Opus 4.8 between 1:45pm PT / 20:45 UTC and 1:58pm PT / 20:58 UTC.

  1. investigating Jun 17, 2026, 4:50 AM GMT+08:00

    We are investigating elevated errors on requests to Claude Opus 4.8. We will provide an update as soon as possible.

  2. monitoring Jun 17, 2026, 5:01 AM GMT+08:00

    We have resolved the issue resulting in elevated errors on requests to Claude Opus 4.8, and are currently monitoring closely to prevent any further issues.

  3. resolved Jun 17, 2026, 6:02 AM GMT+08:00

    This issue has been resolved. We saw elevated errors on requests to Claude Opus 4.8 between 1:45pm PT / 20:45 UTC and 1:58pm PT / 20:58 UTC.

Opus 4.8 errors

#71d9be99 · Jun 17, 2026, 3:59 AM GMT+08:00 - Jun 17, 2026, 4:16 AM GMT+08:00

resolved

This incident has been resolved.

  1. monitoring Jun 17, 2026, 3:59 AM GMT+08:00

    Opus 4.8 error rates were elevated from 12:41 PDT to approximately 12:53 PDT. The team is monitoring.

  2. resolved Jun 17, 2026, 4:16 AM GMT+08:00

    This incident has been resolved.

Elevated errors across many models

#e02ae6bd · Jun 17, 2026, 1:29 AM GMT+08:00 - Jun 17, 2026, 3:32 AM GMT+08:00

resolved

The incident has now been resolved. We had two phases: * between 10:23 PT / 17:23 UTC to 11:00 PT / 18:00 UTC -- all Sonnet and Opus models were affected, reaching an error rate of around 10% * after 11:00 PT / 18:00 UTC and until 12:20 PT / 19:20 UTC -- Opus 4.8 had an average error rate of 10% The incident is now resolved.

  1. investigating Jun 17, 2026, 1:29 AM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 17, 2026, 2:00 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. identified Jun 17, 2026, 2:15 AM GMT+08:00

    We are still seeing errors on Opus 4.8 and Haiku 4.5.

  4. identified Jun 17, 2026, 3:00 AM GMT+08:00

    We are continuing to work to resolve an elevated rate of errors on requests to Claude Opus 4.8, and will provide an additional update as soon as possible.

  5. identified Jun 17, 2026, 3:08 AM GMT+08:00

    We are continuing to work on a fix for this issue.

  6. monitoring Jun 17, 2026, 3:22 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  7. resolved Jun 17, 2026, 3:32 AM GMT+08:00

    The incident has now been resolved. We had two phases: * between 10:23 PT / 17:23 UTC to 11:00 PT / 18:00 UTC -- all Sonnet and Opus models were affected, reaching an error rate of around 10% * after 11:00 PT / 18:00 UTC and until 12:20 PT / 19:20 UTC -- Opus 4.8 had an average error rate of 10% The incident is now resolved.

Jun 16, 2026

Codex "Selected Model is at Capacity" Error

#e32121c5 · Jun 16, 2026, 6:32 PM GMT+08:00 - Jun 16, 2026, 9:48 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 16, 2026, 6:32 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jun 16, 2026, 9:32 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 16, 2026, 9:48 PM GMT+08:00

    All impacted services have now fully recovered.

Users may experience issue with Codex Cloud tasks

#a0abd63b · Jun 16, 2026, 8:07 AM GMT+08:00 - Jun 16, 2026, 8:55 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 16, 2026, 8:07 AM GMT+08:00

    We are investigating the issue for the listed services.

  2. resolved Jun 16, 2026, 8:55 AM GMT+08:00

    All impacted services have now fully recovered.

FedRAMP workspaces and API orgs have degraded performance

#258df008 · Jun 16, 2026, 6:12 AM GMT+08:00 - Jun 27, 2026, 7:07 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 16, 2026, 5:23 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. investigating Jun 16, 2026, 6:16 AM GMT+08:00

    We are investigating the issue for the listed services.

  3. investigating Jun 17, 2026, 9:24 AM GMT+08:00

    We are still investigating the issue for the listed services.

  4. investigating Jun 19, 2026, 3:41 AM GMT+08:00

    We are still investigating the issue for the listed services.

  5. resolved Jun 27, 2026, 7:07 AM GMT+08:00

    All impacted services have now fully recovered.

OAuth Account Creation / Login Error

#84f9739e · Jun 16, 2026, 2:05 AM GMT+08:00 - Jun 16, 2026, 4:12 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 16, 2026, 2:05 AM GMT+08:00

    We have identified that users are experiencing an error when attempting to create an account or logging in using Google OAuth for the impacted services. We are working on implementing a mitigation.

  2. resolved Jun 16, 2026, 4:12 AM GMT+08:00

    All impacted services have now fully recovered.

Jun 15, 2026

Elevated errors on Claude Opus 4.8

#7e152b82 · Jun 15, 2026, 2:20 PM GMT+08:00 - Jun 15, 2026, 4:56 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 15, 2026, 2:20 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 15, 2026, 4:14 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 15, 2026, 4:56 PM GMT+08:00

    This incident has been resolved.

Jun 13, 2026

Elevated errors on Claude Opus 4.8

#7dc84858 · Jun 13, 2026, 10:03 AM GMT+08:00 - Jun 13, 2026, 10:11 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 13, 2026, 10:03 AM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jun 13, 2026, 10:11 AM GMT+08:00

    This incident has been resolved.

We’ve suspended access to Claude Mythos 5 and Claude Fable 5

#8604d17a · Jun 13, 2026, 8:50 AM GMT+08:00 - Jul 2, 2026, 3:26 AM GMT+08:00

resolved

Learn more here: https://anthropic.com/news/redeploying-fable-5

  1. monitoring Jun 13, 2026, 8:50 AM GMT+08:00

    Learn more here: https://anthropic.com/news/fable-mythos-access

  2. resolved Jul 2, 2026, 3:26 AM GMT+08:00

    Learn more here: https://anthropic.com/news/redeploying-fable-5

Jun 12, 2026

Elevated 431 Errors

#7f869a78 · Jun 12, 2026, 6:22 AM GMT+08:00 - Jun 12, 2026, 8:47 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 12, 2026, 6:22 AM GMT+08:00

    We have identified that some users are experiencing elevated 431 errors for the impacted services. We are working on implementing a mitigation.

  2. investigating Jun 12, 2026, 6:59 AM GMT+08:00

    We are continuing to investigate the issue regarding elevated 431 errors and are working on the mitigation.

  3. monitoring Jun 12, 2026, 7:25 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Jun 12, 2026, 8:47 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated error rates for GPT 5.5 in Codex

#9cd38cc2 · Jun 12, 2026, 4:59 AM GMT+08:00 - Jun 12, 2026, 6:28 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 12, 2026, 4:59 AM GMT+08:00

    We have identified that users are experiencing elevated errors when using GPT 5.5 in Codex. We are working on implementing a mitigation.

  2. monitoring Jun 12, 2026, 5:33 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 12, 2026, 6:28 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors across models

#eceaef91 · Jun 12, 2026, 12:54 AM GMT+08:00 - Jun 12, 2026, 1:56 AM GMT+08:00

resolved

The issue affecting various models has been resolved. Impact occurred from 09:42am PT / 16:42 UTC to 10:03am PT / 17:03 UTC.

  1. investigating Jun 12, 2026, 12:54 AM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 12, 2026, 1:27 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2026, 1:56 AM GMT+08:00

    The issue affecting various models has been resolved. Impact occurred from 09:42am PT / 16:42 UTC to 10:03am PT / 17:03 UTC.

Jun 11, 2026

Elevated errors on Claude Opus 4.6

#58b8f921 · Jun 11, 2026, 10:37 PM GMT+08:00 - Jun 11, 2026, 11:01 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 11, 2026, 10:37 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 11, 2026, 10:37 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2026, 10:58 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 11, 2026, 11:01 PM GMT+08:00

    This incident has been resolved.

Disruption in service availabilty for Free and Go users

#ffb4aea7 · Jun 11, 2026, 9:03 PM GMT+08:00 - Jun 11, 2026, 10:04 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 11, 2026, 9:03 PM GMT+08:00

    We have identified that some ChatGPT Free and Go users are experiencing elevated errors when using conversations. We are working to implement a mitigation.

  2. resolved Jun 11, 2026, 10:04 PM GMT+08:00

    All impacted services have now fully recovered.

Jun 10, 2026

Elevated errors on Claude Haiku 4.5

#844b15eb · Jun 10, 2026, 9:06 PM GMT+08:00 - Jun 11, 2026, 1:21 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 10, 2026, 9:06 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 10, 2026, 9:19 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. identified Jun 10, 2026, 10:59 PM GMT+08:00

    We are continuing to work on a fix for this issue.

  4. monitoring Jun 11, 2026, 12:20 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jun 11, 2026, 1:13 AM GMT+08:00

    We are continuing to monitor Claude Haiku 4.5 towards full recovery, and at this point have seen success rates recover to close to normal operating levels. We are working to ensure there are no further issues.

  6. resolved Jun 11, 2026, 1:21 AM GMT+08:00

    This incident has been resolved.

Elevated errors on Claude Opus 4.6

#f7e7caf2 · Jun 10, 2026, 4:32 AM GMT+08:00 - Jun 10, 2026, 6:10 AM GMT+08:00

resolved

From 1:20pm PT / 20:20 UTC through 2:05pm PT / 21:05 PT, we saw elevated errors on requests to Claude Opus 4.6. This issue has been resolved.

  1. investigating Jun 10, 2026, 4:32 AM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jun 10, 2026, 6:10 AM GMT+08:00

    From 1:20pm PT / 20:20 UTC through 2:05pm PT / 21:05 PT, we saw elevated errors on requests to Claude Opus 4.6. This issue has been resolved.

Fable not available in the model picker in Claude Code Desktop

#d0640504 · Jun 10, 2026, 2:24 AM GMT+08:00 - Jun 10, 2026, 5:03 AM GMT+08:00

resolved

This issue has been resolved. If you are experiencing issues with selecting Claude Fable within the Claude Code Desktop application, please ensure you have updated to the latest version.

  1. investigating Jun 10, 2026, 2:24 AM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 10, 2026, 2:35 AM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 10, 2026, 4:16 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 10, 2026, 5:03 AM GMT+08:00

    This issue has been resolved. If you are experiencing issues with selecting Claude Fable within the Claude Code Desktop application, please ensure you have updated to the latest version.

Jun 9, 2026

Elevated errors on Claude Opus 4.8 (Fast Mode)

#a86bc3f9 · Jun 9, 2026, 11:13 AM GMT+08:00 - Jun 9, 2026, 11:42 AM GMT+08:00

resolved

This issue has been resolved. Claude Opus 4.8 (Fast Mode) saw elevated errors from 7:50 PM PT / 02:50 UTC to 8:30 PM PT / 03:30 UTC.

  1. investigating Jun 9, 2026, 11:13 AM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jun 9, 2026, 11:42 AM GMT+08:00

    This issue has been resolved. Claude Opus 4.8 (Fast Mode) saw elevated errors from 7:50 PM PT / 02:50 UTC to 8:30 PM PT / 03:30 UTC.

Elevated errors on Claude Opus 4.8

#3a62b440 · Jun 9, 2026, 6:20 AM GMT+08:00 - Jun 9, 2026, 6:36 AM GMT+08:00

resolved

This issue has been resolved. Claude Opus 4.8 saw elevated errors from 3:06 PT / 22:06 UTC through 3:28 PT / 22:28 UTC.

  1. investigating Jun 9, 2026, 6:20 AM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jun 9, 2026, 6:36 AM GMT+08:00

    This issue has been resolved. Claude Opus 4.8 saw elevated errors from 3:06 PT / 22:06 UTC through 3:28 PT / 22:28 UTC.

Elevated errors on Claude Opus 4.7

#51159448 · Jun 9, 2026, 5:05 AM GMT+08:00 - Jun 9, 2026, 5:56 AM GMT+08:00

resolved

This issue has been resolved. Claude Opus 4.7 saw elevated errors from 2:01 PT / 21:01 UTC through 2:27 PT / 21:27 UTC.

  1. investigating Jun 9, 2026, 5:05 AM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 9, 2026, 5:35 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 9, 2026, 5:56 AM GMT+08:00

    This issue has been resolved. Claude Opus 4.7 saw elevated errors from 2:01 PT / 21:01 UTC through 2:27 PT / 21:27 UTC.

Elevated errors on Claude Haiku 4.5

#7b35321a · Jun 9, 2026, 3:10 AM GMT+08:00 - Jun 9, 2026, 3:52 AM GMT+08:00

resolved

The incident is now resolved. The impact started at 11:35 PT / 18:35 UTC and ended at 12:30 PT / 19:30 UTC.

  1. investigating Jun 9, 2026, 3:10 AM GMT+08:00

    We are currently investigating this issue.

  2. resolved Jun 9, 2026, 3:52 AM GMT+08:00

    The incident is now resolved. The impact started at 11:35 PT / 18:35 UTC and ended at 12:30 PT / 19:30 UTC.

Elevated errors on Claude Opus 4.7

#2f0e84a8 · Jun 9, 2026, 1:15 AM GMT+08:00 - Jun 9, 2026, 3:22 AM GMT+08:00

resolved

This issue has been resolved. We saw errors affecting Opus 4.7 from 16:56–17:47 UTC.

  1. investigating Jun 9, 2026, 1:15 AM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 9, 2026, 1:55 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 9, 2026, 3:22 AM GMT+08:00

    This issue has been resolved. We saw errors affecting Opus 4.7 from 16:56–17:47 UTC.

Jun 8, 2026

Disruption in service availabilty for Go users

#3d944ddd · Jun 8, 2026, 3:19 AM GMT+08:00 - Jun 8, 2026, 3:25 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 8, 2026, 3:19 AM GMT+08:00

    We have identified that Go users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. resolved Jun 8, 2026, 3:25 AM GMT+08:00

    All impacted services have now fully recovered.

  3. investigating Jun 8, 2026, 3:21 PM GMT+08:00

    We are investigating the issue for the listed services.

  4. resolved Jun 8, 2026, 3:40 PM GMT+08:00

    All impacted services have now fully recovered.

Jun 7, 2026

Disruption in service availabilty for Free and Go users

#15df6385 · Jun 7, 2026, 11:08 PM GMT+08:00 - Jun 8, 2026, 2:06 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 7, 2026, 11:08 PM GMT+08:00

    We have identified the issue for the listed services. We are currently working on a mitigation.

  2. resolved Jun 8, 2026, 2:06 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors on Claude Opus 4.7

#64a4fc1e · Jun 7, 2026, 10:35 PM GMT+08:00 - Jun 7, 2026, 11:41 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 7, 2026, 10:35 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 7, 2026, 10:42 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 7, 2026, 10:57 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 7, 2026, 11:41 PM GMT+08:00

    This incident has been resolved.

Degraded performance for multiple models

#3f443d8c · Jun 7, 2026, 11:31 AM GMT+08:00 - Jun 7, 2026, 12:28 PM GMT+08:00

resolved

We have resolved an issue resulting in elevated errors on requests to some Claude Models.

  1. investigating Jun 7, 2026, 11:31 AM GMT+08:00

    We are investigating elevated errors on requests to Claude Opus 4.7. We will provide an update as soon as possible.

  2. identified Jun 7, 2026, 11:41 AM GMT+08:00

    We have identified the cause of elevated errors on requests to several Claude models and are working to resolve these issues.

  3. resolved Jun 7, 2026, 12:28 PM GMT+08:00

    We have resolved an issue resulting in elevated errors on requests to some Claude Models.

Elevated errors on Claude Opus 4.8

#1e8232c2 · Jun 7, 2026, 2:37 AM GMT+08:00 - Jun 7, 2026, 3:05 AM GMT+08:00

resolved

From 18:12–18:55, we saw elevated errors on requests to Claude Opus 4.8. This issue has been resolved.

  1. identified Jun 7, 2026, 2:37 AM GMT+08:00

    We are experiencing elevated error rates on Claude Opus 4.8. Our team has identified the issue and is working to fully resolve these errors.

  2. resolved Jun 7, 2026, 3:05 AM GMT+08:00

    From 18:12–18:55, we saw elevated errors on requests to Claude Opus 4.8. This issue has been resolved.

Jun 6, 2026

Opus 4.8 degraded service

#5a0327f1 · Jun 6, 2026, 5:27 PM GMT+08:00 - Jun 6, 2026, 6:14 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 6, 2026, 5:27 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 6, 2026, 5:43 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 6, 2026, 5:59 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 6, 2026, 6:14 PM GMT+08:00

    This incident has been resolved.

Voice mode availability impacted

#f68260f8 · Jun 6, 2026, 1:59 AM GMT+08:00 - Jun 6, 2026, 3:04 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 6, 2026, 1:59 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. investigating Jun 6, 2026, 2:04 AM GMT+08:00

    We are investigating the issue for the listed services.

  3. monitoring Jun 6, 2026, 3:04 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Jun 6, 2026, 3:04 AM GMT+08:00

    All impacted services have now fully recovered.

Jun 5, 2026

Elevated errors on many Claude models

#c80caa46 · Jun 5, 2026, 11:19 PM GMT+08:00 - Jun 6, 2026, 2:28 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 5, 2026, 11:19 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 5, 2026, 11:43 PM GMT+08:00

    We have identified the issue and we are working to mitigate the issue. Current ongoing issues with frontier models are with Opus 4.7 and Opus 4.8 and other models have recovered.

  3. identified Jun 6, 2026, 12:46 AM GMT+08:00

    We are continuing to work to resolve issues affecting success rates on Opus 4.7 and 4.8, and will provide additional updates as soon as possible.

  4. monitoring Jun 6, 2026, 1:13 AM GMT+08:00

    Success rates across all models have returned to expected levels. We are continuing to monitor closely to ensure no further issues will recur.

  5. monitoring Jun 6, 2026, 2:27 AM GMT+08:00

    The incident started at 8:08 PT / 15:08 UTC. Recovery times per model were: Opus 4.6 - 8:25 PT / 15:25 UTC Sonnet 4.6 — 9:23 PT / 16:23 UTC Opus 4.8 — 9:59 PT / 16:59 UTC Opus 4.7 — 10:12 PT / 17:12 UTC Opus 4.5 — 10:29 PT / 17:29 UTC All models have now fully recovered.

  6. resolved Jun 6, 2026, 2:28 AM GMT+08:00

    This incident has been resolved.

Users unable to sign in using Microsoft personal accounts

#dc7c7057 · Jun 5, 2026, 10:48 PM GMT+08:00 - Jun 5, 2026, 11:58 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 5, 2026, 10:48 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. monitoring Jun 5, 2026, 11:24 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 5, 2026, 11:58 PM GMT+08:00

    All impacted services have now fully recovered.

Elevated error rates for Free users in conversations

#aba2b864 · Jun 5, 2026, 10:11 PM GMT+08:00 - Jun 5, 2026, 11:37 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 5, 2026, 10:11 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. identified Jun 5, 2026, 10:36 PM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  3. monitoring Jun 5, 2026, 11:28 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Jun 5, 2026, 11:37 PM GMT+08:00

    All impacted services have now fully recovered.

Some users may experience issues accessing OpenAI accounts

#3324543b · Jun 5, 2026, 9:26 PM GMT+08:00 - Jun 6, 2026, 12:09 AM GMT+08:00

resolved

Incorrectly suspended users have been restored access and received an email about their account and subscription information, if relevant. Impacted services have recovered.

  1. investigating Jun 5, 2026, 9:26 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. identified Jun 5, 2026, 10:20 PM GMT+08:00

    We have identified the issue impacting account access for some users, and we are working on a fix.

  3. identified Jun 5, 2026, 10:52 PM GMT+08:00

    We are still implementing the mitigation.

  4. identified Jun 5, 2026, 11:19 PM GMT+08:00

    An issue caused some user accounts to be incorrectly suspended. We’re restoring account access and working through related subscription and credit impacts for affected users.

  5. resolved Jun 6, 2026, 12:09 AM GMT+08:00

    All impacted services have now fully recovered.

  6. monitoring Jun 6, 2026, 3:09 AM GMT+08:00

    We’ve restored account access for users. The team is working through related subscription and credit impacts for affected users.

  7. monitoring Jun 6, 2026, 3:47 AM GMT+08:00

    The team is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.

  8. monitoring Jun 6, 2026, 4:53 AM GMT+08:00

    All users impacted should have received an email with more information. The team is monitoring for additional changes.

  9. monitoring Jun 6, 2026, 5:19 AM GMT+08:00

    The team is uncovering some additional impacted users and is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.

  10. resolved Jun 6, 2026, 2:16 PM GMT+08:00

    Incorrectly suspended users have been restored access and received an email about their account and subscription information, if relevant. Impacted services have recovered.

Image API requests failing with 401s

#9e85f128 · Jun 5, 2026, 3:12 AM GMT+08:00 - Jun 5, 2026, 3:52 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 5, 2026, 3:12 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Jun 5, 2026, 3:36 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 5, 2026, 3:52 AM GMT+08:00

    All impacted services have now fully recovered.

Jun 4, 2026

Increased latency for Codex compaction for a subset of users

#1d31d330 · Jun 4, 2026, 10:57 AM GMT+08:00 - Jun 4, 2026, 12:37 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 4, 2026, 10:57 AM GMT+08:00

    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

  2. resolved Jun 4, 2026, 12:37 PM GMT+08:00

    All impacted services have now fully recovered.

Jun 3, 2026

Elevated errors on Opus 4.7

#fc5bdc29 · Jun 3, 2026, 3:10 PM GMT+08:00 - Jun 3, 2026, 3:38 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 3, 2026, 3:10 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 3, 2026, 3:28 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 3, 2026, 3:38 PM GMT+08:00

    This incident has been resolved.

Elevated error rates on Codex, ChatGPT and Responses API

#c7a3aefe · Jun 3, 2026, 12:58 PM GMT+08:00 - Jun 3, 2026, 7:09 PM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. investigating Jun 3, 2026, 12:58 PM GMT+08:00

    We are investigating the issue for the listed services.

  2. investigating Jun 3, 2026, 1:11 PM GMT+08:00

    We are investigating the issue for the listed services.

  3. investigating Jun 3, 2026, 1:12 PM GMT+08:00

    We are investigating the issue for the listed services.

  4. investigating Jun 3, 2026, 1:22 PM GMT+08:00

    We are investigating the issue for the listed services.

  5. investigating Jun 3, 2026, 1:42 PM GMT+08:00

    We are investigating the issue for the listed services.

  6. investigating Jun 3, 2026, 2:16 PM GMT+08:00

    We are investigating the issue for the listed services.

  7. investigating Jun 3, 2026, 2:34 PM GMT+08:00

    We are investigating the issue for the listed services.

  8. investigating Jun 3, 2026, 2:50 PM GMT+08:00

    We are investigating the issue for the listed services.

  9. investigating Jun 3, 2026, 3:11 PM GMT+08:00

    We have seen recovery on Codex, but there is continued low level impact on other services. We're continuing to work on mitigation.

  10. monitoring Jun 3, 2026, 3:16 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  11. monitoring Jun 3, 2026, 3:55 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  12. monitoring Jun 3, 2026, 5:20 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  13. monitoring Jun 3, 2026, 6:21 PM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  14. resolved Jun 3, 2026, 7:09 PM GMT+08:00

    All impacted services have now fully recovered.

Issue affecting some Claude Code services

#25796505 · Jun 3, 2026, 12:17 PM GMT+08:00 - Jun 3, 2026, 3:36 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 3, 2026, 12:17 PM GMT+08:00

    We have identified an issue which is resulting in some Claude Code services being degraded. As a result of this issue, users will see issues with Claude Code security reviews, code reviews, routines and some Claude Code web sessions. Our engineers are working to resolve these issues as soon as possible.

  2. resolved Jun 3, 2026, 3:36 PM GMT+08:00

    This incident has been resolved.

codex-gpt-image-2-does-not-exist-errors

#74898d1d · Jun 3, 2026, 7:35 AM GMT+08:00 - Jun 3, 2026, 8:13 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. monitoring Jun 3, 2026, 7:35 AM GMT+08:00

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. resolved Jun 3, 2026, 8:13 AM GMT+08:00

    All impacted services have now fully recovered.

Elevated errors for ChatGPT Pro

#a9750566 · Jun 3, 2026, 7:28 AM GMT+08:00 - Jun 3, 2026, 8:14 AM GMT+08:00

resolved

All impacted services have now fully recovered.

  1. identified Jun 3, 2026, 7:28 AM GMT+08:00

    We are investigating elevated errors affecting some ChatGPT Pro users. Impacted users may see Thinking Failed when using the Pro model. We have identified the issue and are working to restore normal availability. We are seeing signs of recovery.

  2. monitoring Jun 3, 2026, 7:36 AM GMT+08:00

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Jun 3, 2026, 8:14 AM GMT+08:00

    All impacted services have now fully recovered.

Jun 2, 2026

Guest users are experiencing elevated error rate when using ChatGPT conversations.

#1ddb9673 · Jun 2, 2026, 8:04 PM GMT+08:00 - Jun 2, 2026, 9:16 PM GMT+08:00

resolved

Incident resolved.

  1. investigating Jun 2, 2026, 8:04 PM GMT+08:00

    Guest users are experiencing elevated error rate when using ChatGPT conversations.

  2. monitoring Jun 2, 2026, 8:47 PM GMT+08:00

    Monitoring recovery.

  3. resolved Jun 2, 2026, 9:16 PM GMT+08:00

    Incident resolved.

Elevated errors on multiple models

#58388a5c · Jun 2, 2026, 2:04 PM GMT+08:00 - Jun 2, 2026, 7:49 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 2, 2026, 2:04 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 2, 2026, 2:39 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. identified Jun 2, 2026, 5:33 PM GMT+08:00

    We are continuing to work on a fix for this issue.

  4. monitoring Jun 2, 2026, 6:42 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 2, 2026, 7:49 PM GMT+08:00

    This incident has been resolved.

Degraded performance for Claude Sonnet 4.6

#da5ee3f9 · Jun 2, 2026, 2:28 AM GMT+08:00 - Jun 2, 2026, 3:06 AM GMT+08:00

resolved

This issue has been resolved.

  1. investigating Jun 2, 2026, 2:28 AM GMT+08:00

    We are investigating elevated errors on requests to Claude Sonnet 4.6. We will provide an update as soon as possible.

  2. resolved Jun 2, 2026, 3:06 AM GMT+08:00

    This issue has been resolved.

Decreased ChatGPT availability for Free users

#226fb482 · Jun 2, 2026, 12:26 AM GMT+08:00 - Jun 2, 2026, 1:28 AM GMT+08:00

resolved

Incident resolved.

  1. identified Jun 2, 2026, 12:26 AM GMT+08:00

    Issue identified.

  2. monitoring Jun 2, 2026, 12:56 AM GMT+08:00

    Monitoring recovery.

  3. resolved Jun 2, 2026, 1:28 AM GMT+08:00

    Incident resolved.

Jun 1, 2026

Elevated errors on Claude Sonnet 4.6

#6d6dc740 · Jun 1, 2026, 10:40 PM GMT+08:00 - Jun 1, 2026, 11:41 PM GMT+08:00

resolved

This incident has been resolved.

  1. identified Jun 1, 2026, 10:40 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 1, 2026, 11:21 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 1, 2026, 11:41 PM GMT+08:00

    This incident has been resolved.

Elevated errors for Claude Opus 4.7

#24b19a17 · Jun 1, 2026, 8:15 PM GMT+08:00 - Jun 1, 2026, 9:33 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 1, 2026, 8:15 PM GMT+08:00

    We are currently investigating this issue.

  2. identified Jun 1, 2026, 8:19 PM GMT+08:00

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 1, 2026, 8:48 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 1, 2026, 9:33 PM GMT+08:00

    This incident has been resolved.

Sonnet 4.5 elevated errors

#4cef6214 · Jun 1, 2026, 5:08 PM GMT+08:00 - Jun 1, 2026, 5:28 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 1, 2026, 5:08 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 1, 2026, 5:13 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 1, 2026, 5:17 PM GMT+08:00

    We are continuing to monitor for any further issues.

  4. resolved Jun 1, 2026, 5:28 PM GMT+08:00

    This incident has been resolved.

Opus 4.7 elevated errors

#2d887b7f · Jun 1, 2026, 2:48 PM GMT+08:00 - Jun 1, 2026, 3:22 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating Jun 1, 2026, 2:48 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring Jun 1, 2026, 3:08 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 1, 2026, 3:22 PM GMT+08:00

    This incident has been resolved.

May 31, 2026

Registration SMS delivery failures

#3af3a833 · May 31, 2026, 4:22 PM GMT+08:00 - May 31, 2026, 5:07 PM GMT+08:00

resolved

Registration SMS delivery has recovered.

  1. investigating May 31, 2026, 4:22 PM GMT+08:00

    We are investigating registration SMS delivery issues.

  2. monitoring May 31, 2026, 5:01 PM GMT+08:00

    A fix has been applied. We are monitoring recovery.

  3. resolved May 31, 2026, 5:07 PM GMT+08:00

    Registration SMS delivery has recovered.

opus 4.7 elevated errors

#a6e5a1d5 · May 31, 2026, 6:58 AM GMT+08:00 - May 31, 2026, 8:16 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 31, 2026, 6:58 AM GMT+08:00

    We are currently investigating this issue.

  2. resolved May 31, 2026, 8:16 AM GMT+08:00

    This incident has been resolved.

May 30, 2026

Elevated errors for Claude Opus 4.8

#a6080858 · May 30, 2026, 2:35 AM GMT+08:00 - May 30, 2026, 3:12 AM GMT+08:00

resolved

This issue has been resolved.

  1. investigating May 30, 2026, 2:35 AM GMT+08:00

    We are investigating elevated errors on requests to Claude Opus 4.8. We will provide an update as soon as possible.

  2. monitoring May 30, 2026, 2:55 AM GMT+08:00

    A fix has been deployed for Claude Opus 4.8 and success rates have returned to normal. Users saw elevated errors on requests to the model from 18:16–18:42 UTC.

  3. resolved May 30, 2026, 3:12 AM GMT+08:00

    This issue has been resolved.

May 29, 2026

Users May Experience Issues Accessing ChatGPT

#ed21da76 · May 29, 2026, 9:20 PM GMT+08:00 - May 29, 2026, 9:28 PM GMT+08:00

resolved

Incident resolved.

  1. investigating May 29, 2026, 9:20 PM GMT+08:00

    Users May Experience Issues Accessing ChatGPT

  2. resolved May 29, 2026, 9:28 PM GMT+08:00

    Incident resolved.

Elevated errors on Claude Opus 4.8

#852d3b7e · May 29, 2026, 4:30 PM GMT+08:00 - May 29, 2026, 4:45 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 29, 2026, 4:30 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 29, 2026, 4:39 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2026, 4:45 PM GMT+08:00

    This incident has been resolved.

Users may encounter issues with conversations

#c229e176 · May 29, 2026, 11:18 AM GMT+08:00 - May 29, 2026, 12:58 PM GMT+08:00

resolved

Incident resolved.

  1. investigating May 29, 2026, 11:18 AM GMT+08:00

    Users may encounter issues with conversations

  2. monitoring May 29, 2026, 11:29 AM GMT+08:00

    Monitoring recovery.

  3. resolved May 29, 2026, 12:58 PM GMT+08:00

    Incident resolved.

Users may encounter issues logging in or creating an account

#b8248030 · May 29, 2026, 11:12 AM GMT+08:00 - May 29, 2026, 12:57 PM GMT+08:00

resolved

Incident resolved.

  1. investigating May 29, 2026, 11:12 AM GMT+08:00

    Users may encounter issues logging in or creating an account

  2. monitoring May 29, 2026, 11:28 AM GMT+08:00

    Monitoring recovery.

  3. resolved May 29, 2026, 12:57 PM GMT+08:00

    Incident resolved.

Business plan subscription checkout issues on web and mobile web

#cd8fa8bd · May 29, 2026, 4:46 AM GMT+08:00 - May 29, 2026, 9:29 AM GMT+08:00

resolved

Incident resolved.

  1. investigating May 29, 2026, 4:46 AM GMT+08:00

    Business plan subscription checkout issues on web and mobile web

  2. monitoring May 29, 2026, 8:09 AM GMT+08:00

    Monitoring recovery.

  3. resolved May 29, 2026, 9:29 AM GMT+08:00

    Incident resolved.

Billing and subscription management issues

#980bee24 · May 29, 2026, 3:04 AM GMT+08:00 - May 29, 2026, 3:23 AM GMT+08:00

resolved

The issue affecting Claude services has been resolved. Impact occurred from 18:27 UTC to 19:05 UTC.

  1. identified May 29, 2026, 3:04 AM GMT+08:00

    We are currently experiencing issues with billing and subscription management on claude.ai and the Anthropic Console. Users may see errors when viewing subscription details, payment methods, or attempting to upgrade or change plans. Chat and API access are not affected. We have identified the cause and are working on a fix.

  2. monitoring May 29, 2026, 3:17 AM GMT+08:00

    A fix has been deployed for the issue affecting Claude services and we are monitoring for recovery.

  3. resolved May 29, 2026, 3:23 AM GMT+08:00

    The issue affecting Claude services has been resolved. Impact occurred from 18:27 UTC to 19:05 UTC.

May 28, 2026

Subscription checkout failing

#6352ff07 · May 28, 2026, 5:34 PM GMT+08:00 - May 28, 2026, 1:27 PM GMT+08:00

resolved

Incident resolved.

  1. resolved May 28, 2026, 1:27 PM GMT+08:00

    Incident resolved.

Elevated errors on Claude Opus 4.7

#7a65870d · May 28, 2026, 4:38 PM GMT+08:00 - May 28, 2026, 5:17 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 28, 2026, 4:38 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved May 28, 2026, 5:17 PM GMT+08:00

    This incident has been resolved.

Codex Context Compaction Latency

#ec9bb43c · May 28, 2026, 1:57 AM GMT+08:00 - May 28, 2026, 2:59 PM GMT+08:00

resolved

Incident resolved.

  1. identified May 28, 2026, 1:57 AM GMT+08:00

    Issue identified.

  2. investigating May 28, 2026, 8:14 AM GMT+08:00

    Codex Context Compaction Latency

  3. investigating May 28, 2026, 9:47 AM GMT+08:00

    Codex Context Compaction Latency

  4. identified May 28, 2026, 10:31 AM GMT+08:00

    Issue identified.

  5. monitoring May 28, 2026, 11:09 AM GMT+08:00

    Monitoring recovery.

  6. resolved May 28, 2026, 2:59 PM GMT+08:00

    Incident resolved.

Android ChatGPT Business users having trouble switching workspaces

#b2ba5a93 · May 28, 2026, 12:24 AM GMT+08:00 - May 28, 2026, 11:59 AM GMT+08:00

resolved

Incident resolved.

  1. investigating May 28, 2026, 12:24 AM GMT+08:00

    Android ChatGPT Business users having trouble switching workspaces

  2. resolved May 28, 2026, 11:59 AM GMT+08:00

    Incident resolved.

May 27, 2026

Elevated Latency and Errors on API

#ec02b465 · May 27, 2026, 10:47 PM GMT+08:00 - May 28, 2026, 1:12 AM GMT+08:00

resolved

Incident resolved.

  1. investigating May 27, 2026, 10:47 PM GMT+08:00

    Elevated Latency and Errors on API

  2. investigating May 27, 2026, 11:21 PM GMT+08:00

    Elevated Latency and Errors on API

  3. identified May 27, 2026, 11:45 PM GMT+08:00

    Issue identified.

  4. monitoring May 27, 2026, 11:59 PM GMT+08:00

    Monitoring recovery.

  5. resolved May 28, 2026, 1:12 AM GMT+08:00

    Incident resolved.

  6. monitoring May 28, 2026, 1:54 AM GMT+08:00

    Monitoring recovery.

  7. resolved May 28, 2026, 4:06 AM GMT+08:00

    Incident resolved.

Elevated errors on Claude Opus 4.7

#da2348ef · May 27, 2026, 4:04 PM GMT+08:00 - May 27, 2026, 5:41 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 27, 2026, 4:04 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 27, 2026, 5:11 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 5:41 PM GMT+08:00

    This incident has been resolved.

Elevated errors on Claude Opus 4.7

#fa3da1b1 · May 27, 2026, 1:43 PM GMT+08:00 - May 27, 2026, 2:40 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 27, 2026, 1:43 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 27, 2026, 2:01 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 2:40 PM GMT+08:00

    This incident has been resolved.

Users unable to access chat support on help center

#98a01d84 · May 27, 2026, 4:27 AM GMT+08:00 - May 27, 2026, 4:30 AM GMT+08:00

resolved

Incident resolved.

  1. identified May 27, 2026, 4:27 AM GMT+08:00

    Issue identified.

  2. resolved May 27, 2026, 4:30 AM GMT+08:00

    Incident resolved.

Login issues for FedRAMP users who recently logged out

#58d55bf9 · May 27, 2026, 1:01 AM GMT+08:00 - May 27, 2026, 2:01 PM GMT+08:00

resolved

Incident resolved.

  1. investigating May 26, 2026, 9:59 PM GMT+08:00

    Login issues for FedRAMP users who recently logged out

  2. identified May 26, 2026, 10:20 PM GMT+08:00

    Issue identified.

  3. monitoring May 27, 2026, 1:29 PM GMT+08:00

    Monitoring recovery.

  4. resolved May 27, 2026, 2:01 PM GMT+08:00

    Incident resolved.

May 26, 2026

Elevated errors for Claude Code in Slack

#529c5bb0 · May 26, 2026, 9:56 AM GMT+08:00 - May 26, 2026, 1:19 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 26, 2026, 9:56 AM GMT+08:00

    We are currently investigating this issue.

  2. resolved May 26, 2026, 1:19 PM GMT+08:00

    This incident has been resolved.

May 25, 2026

Elevated error rates on Opus 4.7

#15e8d2f1 · May 25, 2026, 6:32 PM GMT+08:00 - May 25, 2026, 6:39 PM GMT+08:00

resolved

This incident has been resolved.

  1. monitoring May 25, 2026, 6:32 PM GMT+08:00

    We had an elevated error rate on Opus 4.7 from 6:30 UTC until 10:30 UTC

  2. resolved May 25, 2026, 6:39 PM GMT+08:00

    This incident has been resolved.

May 23, 2026

Increase in users hitting Codex rate limits

#e7965476 · May 23, 2026, 12:37 AM GMT+08:00 - May 23, 2026, 6:58 PM GMT+08:00

resolved

Incident resolved.

  1. investigating May 23, 2026, 12:37 AM GMT+08:00

    Increase in users hitting Codex rate limits

  2. monitoring May 23, 2026, 3:16 AM GMT+08:00

    Monitoring recovery.

  3. monitoring May 23, 2026, 3:16 AM GMT+08:00

    Monitoring recovery.

  4. resolved May 23, 2026, 6:58 PM GMT+08:00

    Incident resolved.

May 22, 2026

Elevated errors on Claude Opus 4.7

#d1486b42 · May 22, 2026, 6:17 PM GMT+08:00 - May 22, 2026, 6:31 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 22, 2026, 6:17 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 22, 2026, 6:26 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved May 22, 2026, 6:31 PM GMT+08:00

    This incident has been resolved.

Elevated error rate on multiple models

#82edf4c3 · May 22, 2026, 12:16 PM GMT+08:00 - May 22, 2026, 4:50 PM GMT+08:00

resolved

This issue has been resolved.

  1. investigating May 22, 2026, 12:16 PM GMT+08:00

    We are currently investigating this issue.

  2. identified May 22, 2026, 12:40 PM GMT+08:00

    We have identified an issue resulting in elevated error rates, primarily on Claude Opus 4.7 and Sonnet 4.6. We are working to resolve these issues, and will provide additional updates as soon as possible.

  3. identified May 22, 2026, 1:25 PM GMT+08:00

    We are continuing to work to fully resolve issues impacting Claude Opus 4.7, and Sonnet 4.6. At this time, success rates on Claude Opus 4.7 have stabilized. We will provide additional updates shortly.

  4. monitoring May 22, 2026, 1:53 PM GMT+08:00

    We have seen success rates on Claude Opus 4.7 and Sonnet 4.6 return to normal. We are monitoring closely to ensure no further issues, and will provide an additional update shortly.

  5. monitoring May 22, 2026, 2:17 PM GMT+08:00

    We are currently working to resolve some additional errors impacting Claude Opus 4.7 and Haiku 4.5, we will provide an additional update shortly.

  6. monitoring May 22, 2026, 2:32 PM GMT+08:00

    We are monitoring recovery on Claude Opus 4.7, and working to fully resolve remaining errors impacting Haiku 4.5. We will provide additional updates shortly.

  7. resolved May 22, 2026, 4:50 PM GMT+08:00

    This issue has been resolved.

Elevated latency and error rates for ChatGPT 5.5 Thinking

#f48c8c78 · May 22, 2026, 6:05 AM GMT+08:00 - May 22, 2026, 7:22 AM GMT+08:00

resolved

Incident resolved.

  1. identified May 22, 2026, 6:05 AM GMT+08:00

    Issue identified.

  2. monitoring May 22, 2026, 6:25 AM GMT+08:00

    Monitoring recovery.

  3. monitoring May 22, 2026, 6:57 AM GMT+08:00

    Monitoring recovery.

  4. resolved May 22, 2026, 7:22 AM GMT+08:00

    Incident resolved.

Elevated errors on Claude.ai

#7fe70b3d · May 22, 2026, 4:24 AM GMT+08:00 - May 22, 2026, 5:08 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 22, 2026, 4:24 AM GMT+08:00

    We are investigating elevated errors for users of Claude.ai, and will provide an update as soon as possible.

  2. monitoring May 22, 2026, 4:42 AM GMT+08:00

    We have applied a fix and success rates for requests on Claude.ai have returned to normal. We are monitoring closely to ensure no further issues.

  3. resolved May 22, 2026, 5:08 AM GMT+08:00

    This incident has been resolved.

May 21, 2026

Elevated error rates on ChatGPT paid plans

#0a648932 · May 21, 2026, 9:52 PM GMT+08:00 - May 21, 2026, 11:23 PM GMT+08:00

resolved

Incident resolved.

  1. identified May 21, 2026, 9:52 PM GMT+08:00

    Issue identified.

  2. monitoring May 21, 2026, 10:52 PM GMT+08:00

    Monitoring recovery.

  3. resolved May 21, 2026, 11:23 PM GMT+08:00

    Incident resolved.

  4. identified May 22, 2026, 4:17 AM GMT+08:00

    Issue identified.

  5. monitoring May 22, 2026, 4:25 AM GMT+08:00

    Monitoring recovery.

  6. monitoring May 22, 2026, 4:44 AM GMT+08:00

    Monitoring recovery.

  7. monitoring May 22, 2026, 5:02 AM GMT+08:00

    Monitoring recovery.

  8. monitoring May 22, 2026, 5:21 AM GMT+08:00

    Monitoring recovery.

  9. resolved May 22, 2026, 5:51 AM GMT+08:00

    Incident resolved.

May 20, 2026

Elevated errors on Claude Opus 4.7

#e57f8eb4 · May 20, 2026, 10:43 PM GMT+08:00 - May 21, 2026, 12:04 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 20, 2026, 10:43 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 20, 2026, 11:56 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2026, 12:04 AM GMT+08:00

    This incident has been resolved.

Elevated errors on Claude Haiku 4.5

#b95593f3 · May 20, 2026, 4:14 PM GMT+08:00 - May 20, 2026, 4:49 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 20, 2026, 4:14 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 20, 2026, 4:31 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 4:49 PM GMT+08:00

    This incident has been resolved.

Status storage update failed.

#9c8710e6 · May 20, 2026, 11:44 AM GMT+08:00 - May 20, 2026, 12:06 PM GMT+08:00

resolved

OpenAI has recovered.

  1. investigating May 20, 2026, 11:44 AM GMT+08:00

    Status storage update failed.

  2. resolved May 20, 2026, 12:06 PM GMT+08:00

    OpenAI has recovered.

API users may see increased error rates for GPT-5.4 and GPT-5.5

#739dce44 · May 20, 2026, 7:32 AM GMT+08:00 - May 20, 2026, 8:37 AM GMT+08:00

resolved

Incident resolved.

  1. identified May 20, 2026, 7:32 AM GMT+08:00

    Issue identified.

  2. monitoring May 20, 2026, 7:38 AM GMT+08:00

    Monitoring recovery.

  3. monitoring May 20, 2026, 7:59 AM GMT+08:00

    Monitoring recovery.

  4. resolved May 20, 2026, 8:37 AM GMT+08:00

    Incident resolved.

May 19, 2026

Elevated errors on Claude Opus 4.7

#3c214669 · May 19, 2026, 10:03 PM GMT+08:00 - May 19, 2026, 11:40 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 19, 2026, 10:03 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 19, 2026, 11:19 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 19, 2026, 11:21 PM GMT+08:00

    We are continuing to monitor for any further issues.

  4. resolved May 19, 2026, 11:40 PM GMT+08:00

    This incident has been resolved.

Elevated errors on Claude Opus 4.7

#82b499d8 · May 19, 2026, 4:41 PM GMT+08:00 - May 19, 2026, 6:08 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 19, 2026, 4:41 PM GMT+08:00

    We are currently investigating this issue.

  2. resolved May 19, 2026, 6:08 PM GMT+08:00

    This incident has been resolved.

Elevated errors on Claude Haiku 4.5

#b99e4e39 · May 19, 2026, 3:00 PM GMT+08:00 - May 19, 2026, 4:30 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 19, 2026, 3:00 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 19, 2026, 3:56 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved May 19, 2026, 4:30 PM GMT+08:00

    This incident has been resolved.

Elevated errors on Claude.ai and Claude Code login

#eb76df06 · May 19, 2026, 12:46 PM GMT+08:00 - May 19, 2026, 12:51 PM GMT+08:00

resolved

This issue has been resolved.

  1. monitoring May 19, 2026, 12:46 PM GMT+08:00

    From 04:34–04:42 UTC, we saw elevated errors and latency on requests within the Claude.ai applications. Additionally, users may have experienced errors when attempting to login, including authenticating Claude Code via Claude.ai. We are monitoring closely to ensure no further issues, and will provide an additional update shortly.

  2. resolved May 19, 2026, 12:51 PM GMT+08:00

    This issue has been resolved.

Elevated errors for Claude Opus 4.7

#e603a00e · May 19, 2026, 6:10 AM GMT+08:00 - May 19, 2026, 6:19 AM GMT+08:00

resolved

The issue affecting Claude services has been resolved. Impact occurred from 21:47 to 22:18 UTC.

  1. investigating May 19, 2026, 6:10 AM GMT+08:00

    We are investigating elevated errors on requests to Claude Opus 4.7. We will provide an update as soon as possible.

  2. resolved May 19, 2026, 6:19 AM GMT+08:00

    The issue affecting Claude services has been resolved. Impact occurred from 21:47 to 22:18 UTC.

May 18, 2026

Elevated errors on Claude Haiku 4.5

#bba4aca2 · May 18, 2026, 2:12 PM GMT+08:00 - May 18, 2026, 4:07 PM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 18, 2026, 2:12 PM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 18, 2026, 3:28 PM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved May 18, 2026, 4:07 PM GMT+08:00

    This incident has been resolved.

May 17, 2026

Elevated error rates on requests to multiple models

#ce7f2c2e · May 17, 2026, 2:08 AM GMT+08:00 - May 17, 2026, 2:24 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 17, 2026, 2:08 AM GMT+08:00

    We are currently investigating this issue.

  2. monitoring May 17, 2026, 2:18 AM GMT+08:00

    A fix has been implemented and we are monitoring the results.

  3. resolved May 17, 2026, 2:24 AM GMT+08:00

    This incident has been resolved.

May 16, 2026

HTTP 503 from status check.

#a695306b · May 16, 2026, 10:13 AM GMT+08:00 - May 16, 2026, 10:37 AM GMT+08:00

resolved

Identity Provider has recovered.

  1. investigating May 16, 2026, 10:13 AM GMT+08:00

    HTTP 404 from status check.

  2. identified May 16, 2026, 10:30 AM GMT+08:00

    HTTP 503 from status check.

  3. resolved May 16, 2026, 10:37 AM GMT+08:00

    Identity Provider has recovered.

GPT5.5 Performance Degradation

#2c9e8ceb · May 16, 2026, 12:11 AM GMT+08:00 - May 17, 2026, 8:15 AM GMT+08:00

resolved

Incident resolved.

  1. investigating May 16, 2026, 12:11 AM GMT+08:00

    GPT5.5 Performance Degradation

  2. monitoring May 16, 2026, 8:35 AM GMT+08:00

    Monitoring recovery.

  3. resolved May 17, 2026, 8:15 AM GMT+08:00

    Incident resolved.

May 15, 2026

Elevated error rates on requests to some models

#0e511ee6 · May 15, 2026, 8:18 AM GMT+08:00 - May 15, 2026, 9:46 AM GMT+08:00

resolved

This incident has been resolved.

  1. investigating May 15, 2026, 8:18 AM GMT+08:00

    We are currently investigating this issue.

  2. investigating May 15, 2026, 8:19 AM GMT+08:00

    We are continuing to investigate this issue.

  3. identified May 15, 2026, 9:06 AM GMT+08:00

    We are currently working to resolve issues affecting requests to Claude Opus and Sonnet 4.6, though success rates for Opus 4.7 have returned to normal.

  4. identified May 15, 2026, 9:26 AM GMT+08:00

    We are working to resolve errors impacting Claude Opus 4.6, and have seen both Sonnet 4.6 and Opus 4.7 return to normal success rates.

  5. resolved May 15, 2026, 9:46 AM GMT+08:00

    This incident has been resolved.